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Culture
99 items
Aussie Kids Trading TV Time for Internet
Aditya Kishore  
2/15/2017   28 comments
Children in Australia are now spending more time with the Internet than watching TV, according to a new survey from Australian researcher Roy Morgan.
Fixing Fake News: The New Imperative for Digital Media
Aditya Kishore  
1/31/2017   45 comments
IAB's president implored the media industry to develop ways to stop fake news, and repair its credibility and rebuild its trust in a rousing speech at its annual meeting.
The Cloud, the Change & a New Culture
The Digerati  
1/24/2017   13 comments
Deutsche Telekom and T-Systems partnered with Huawei to create the Open Telekom Cloud platform that was launched last year.
AT&T's Gilbert Talks Virtualization
The Digerati  
1/10/2017   11 comments
Mazin Gilbert outlines AT&T's virtualzation plans in Part 1 of this Q&A with Telco Transformation.
Will Live Streaming Blow Up Mobile?
Flash Poll  
12/16/2016   32 comments
How significant an impact will live streaming from social media apps have on mobile networks?
Containers: Roses & Thorns
Mike Robuck  
12/13/2016   20 comments
Container technology provides benefits above and beyond using virtual machines to help service providers move more virtualization into the cloud.
AT&T Crowdsources Its Crowd
Carl Weinschenk  
11/14/2016   18 comments
AT&T's TIP program has aided its cultural transformation and benefited its customers.
Merger Musings: TW + AT&T = ?
Mike Robuck  
10/24/2016   31 comments
While AT&T's announcement on Saturday that it plans to acquire Time Warner for $85.4 billion was something of a surprise, the ensuing barrage of objections to the potential deal was not.
Digital Ecosystems: CSPs Want More
Infographics  
10/21/2016   6 comments
To avoid vendor lock-in, CSPs are using new strategies to reinvent their digital ecosystems.
ONF, ON.Lab Merge to Accelerate SDN
Mike Robuck  
10/19/2016   3 comments
With the merger, ONF and ON.Lab have consolidated functions to improve efficiency and focus.
Masergy's Watson: SD-WAN a Noisy Field
Telco Transformation Video  
10/11/2016   12 comments
Ray Watson, vice president of global technology at Masergy, cuts through the white noise to explain what SD-WAN is and why it's important for enterprises.
The Growing Pains of Open Source
Mike Robuck  
9/29/2016   49 comments
Open source communities are, in some ways, still finding their feet as the industry moves away from using single vendors.
August Cartoon Caption Contest Winners
Mike Robuck  
9/19/2016   13 comments
We picked the winners, but everyone's a winner just by posting!
Comcast's Zelesko: The Human Face of DevOps
The Digerati  
9/16/2016   11 comments
DevOps is about taking ownership and being accountable, according to a Comcast executive.
IBC 2016: Vevo CEO Discusses New Direction
Aditya Kishore  
9/15/2016   15 comments
Vevo is developing a new 'freemium' strategy driven by its CEO, Eric Huggers.
Cox's Hart on the Importance of DevOps
The Digerati  
9/6/2016   6 comments
Cox CTO Kevin Hart provides details on how the cable operator has instituted a DevOps mindset across the company.
Seen & Heard: Orange Seeks to Cure Digital Infobesity
Mike Robuck  
9/2/2016   42 comments
Orange has created the Digital Society Forum to examine the effects of digitalization on users' lives.
Accenture's Galassi on DevOps Transformation
The Digerati  
9/1/2016   2 comments
Galassi talks about the importance of team building and implementing micro services with DevOps.
Seen & Heard: 'Team Journey' Key for Sprint's Network Transformation
Elizabeth Miller Coyne  
8/31/2016   11 comments
Gunter Ottendorfer, COO of technology at Sprint, says network transformation is a journey to a different planning and operations process.
NFV Juggling Act
Infographics  
8/30/2016   5 comments
NFV is poised for a breakout year in 2016 as operators move towards deployments.
Survey: Execs Value Digital Business Model, Aren't Confident on Execution
Mike Robuck  
8/29/2016   27 comments
While 72% of the executives in a recent survey believe digital transformation is key, only 15% think they are capable enough.
Bezeq Pilots Smart City Trial
The Digerati  
8/29/2016   39 comments
Bezeq has deployed hundreds of sensors in the city of Modi'in as part of its smart cities pilot program.
Level 3: Embrace the DevOps Journey
The Digerati  
8/26/2016   13 comments
Level 3's approach to DevOps is focused on accelerating products and services to the enterprise market, according to Andrew Dugan, acting CTO.
Report: 81% of SPs Will Deploy NFV by 2017
Mike Robuck  
8/24/2016   12 comments
While SDN and NFV are reforming the service provider landscape, there are still barriers to overcome.
Adopting a DevOps Mindset
The Digerati  
8/24/2016   14 comments
DevOps is not just a way of approaching a software development project, it's a mindset change, too, says Gerardo Dada of SolarWinds.
CenturyLink's Newkirk: DevOps Culture Puts Customers First
The Digerati  
8/23/2016   22 comments
DevOps is helping CenturyLink to focus on creating value for its end users.
Food for Thought With Telenor's Sandberg
Mike Robuck  
8/23/2016   10 comments
The On-The-Air-Thursdays radio show will tackle 5G, AI, IoT and digital transformation with Telenor's Bjørn Taale Sandberg.
DevOps Goes Mainstream
Infographics  
8/22/2016   16 comments
DevOps is taking off as service providers look to speed up their rate of innovation while also creating a single company culture.
DevOps: AT&T's Saxena on Building a 'One-Team Culture'
The Digerati  
8/22/2016   14 comments
AT&T used DevOps to make sweeping changes across its entire organization in order to work towards its virtualization goals.
Consumers Struggle With New Technology, Finds Telenor
Aditya Kishore  
8/22/2016   30 comments
Norwegian operator finds significant concerns about the pace of new technology and great variances in comfort levels based on age and gender.
TT Poll: Digging Into DevOps
Mike Robuck  
8/12/2016   47 comments
The benefits of implementing a DevOps mindset across an entire organization are clear, but there are some potential pitfalls.
Pay-TV Goes on a Diet
Flash Poll  
8/12/2016   18 comments
What is the single most important driver for the roll out of slim TV packages, such as Comcast Stream TV, Dish's Sling TV, AT&T's DirecTV Now, etc., by operators?
Spurring Digital Transformations Forward
Infographics  
8/3/2016   24 comments
A recent survey found that the majority of the respondents believed their industries would be disrupted by digital trends, but a large number of those organizations are unprepared.
Orange Business Services CEO on the 'Digital Journey'
The Digerati  
8/2/2016   7 comments
Orange Business Services CEO says digital transformation is about addressing new customer needs as well as staying ahead of the competition.
Advancing Cybersecurity Goes Beyond Tech
The Digerati  
8/1/2016   6 comments
Security needs to evolve to keep pace with next-generation platforms and services.
Seen & Heard: Verizon Nabs Yahoo for $4.83B
Mike Robuck  
7/25/2016   20 comments
Verizon is adding Yahoo's digital advertising to its AOL division.
June Caption Contest Winners
Mike Robuck  
7/14/2016   136 comments
Customer service shouldn't be monkey business, but it is in this month's cartoon caption contest.
OPEN-O Director Marc Cohn on the Importance of Community Effort
Telco Transformation Video  
7/12/2016   6 comments
OPEN-O director and VP of Network Strategy at the Linux Foundation, Marc Cohn, talks about the increasingly important role that open source community initiatives can play in advancing digital operations transformation efforts.
OCP's Baldonado on Faster, Better Service Deployments by Telcos
The Digerati  
7/7/2016   8 comments
Facebook's Open Compute Project is bringing open source computing technologies to telcos.
Is the Internet Living Up to Its Potential?
Joseph Franell  
6/30/2016   82 comments
Over-use of the Internet is fragmenting society, but there are healthy habits that might help.
Open APIs 'Needed' for Transformation, Says VimpelCom CTO
Iain Morris  
6/14/2016   7 comments
VimpelCom hints at interest in the TM Forum's Open APIs initiative as it embarks on the digital transformation of its operations.
Orange Group CIO Builds Digital Operations Around Customer Experience
Telco Transformation Video  
6/14/2016   Post a comment
Orange Group CIO Pascale Vignier says the operator's digital operations strategy has customer experience at its heart and notes that mobile banking, IoT and the development of a digital ecosystem underpins that approach.
AT&T: Businesses Unprepared for Cyber Security Breaches
Mike Robuck  
6/13/2016   30 comments
AT&T's latest cyber security report provides advice to businesses on how they can better protect their assets.
Comcast Embraces DevOps for Faster, Smarter App Development
Carl Weinschenk  
6/8/2016   9 comments
Comcast implements DevOps model to speed up its rate of innovation in cross-disciplinary groups.
Why Standards Bodies & Open Source Must Collaborate
Robin Mersh  
6/8/2016   11 comments
In order to achieve faster delivery and expand the addressable market, standards development organizations and the open source community must collaborate, believes Broadband Forum CEO Robin Mersh.
Sven Hischke on Deutsche Telekom's Pan-Net Strategy
Telco Transformation Video  
6/7/2016   1 comment
Sven Hischke, Managing Director of Deutsche Telekom Pan-Net, discusses the European giant's network, services and operations transformation strategy.
Ovum Delves Into the Digital Operations Model
Telco Transformation Video  
6/2/2016   Post a comment
Ovum's Clare McCarthy advises telcos about the steps they need to take to introduce a digital operations model.
BCE Does Texas-Two Step
Slideshows  
5/27/2016   22 comments
Light Reading's Big Communications Event touched down in Austin this week for a passel of technology keynotes and panels, BBQ and live music.
CenturyLink's Feger: Real-World Transformation Underway
Mike Robuck  
5/26/2016   13 comments
CenturyLink is putting SD-WAN through its paces and offering virtualized services in 50% of its edge locations.
Verizon Fiber Rollout Will Make Boston a 'Smahter' City
Joe Stanganelli  
5/26/2016   31 comments
Verizon's fiber roll out in Boston will enable Internet of Things services and Smart City innovation.
Masergy CEO: Build a Better Customer Experience
Mike Robuck  
5/25/2016   9 comments
Masergy CEO & Chairman Chris MacFarland says blending good employees, automation, NFV and customized apps are key to better customer experiences.
Let's Get Digital: TM Forum Live! Report
Slideshows  
5/16/2016   3 comments
Digital transformation was a key theme at this year's TM Forum Live! Event in Nice, France, particularly at the 'Building Up Digital Operations and Ecosystem' breakfast briefing.
NFV Needs 'Human Revolution,' Says Orange
Iain Morris  
5/10/2016   3 comments
Enterprise division of French telecom incumbent is encountering skills challenges as it rolls out SDN and NFV technology.
TT Poll: Mobile Is the Weakest Security Link
Mike Robuck  
5/9/2016   10 comments
Mobile threats were deemed the biggest security threat in last week's Telco Transformation poll.
Facebook/Oculus Exec Leaves to Cure Diseases
Mike Robuck  
5/6/2016   45 comments
Mary Lou Jepsen will focus on curing diseases via wearable devices.
Cultural Shift Key to Service Providers' Digital Transformation
Mike Robuck  
4/25/2016   25 comments
During last week's NFV World Congress, Comcast's Nandiraju spoke about how service providers need to evolve their cultures to enable their digital transformations.
Orange Becomes a Bank With Groupama Deal
Iain Morris  
4/22/2016   18 comments
Orange seals major deal that will allow it to enter the banking sector in France early next year.
How Telcos Are Doing Things Differently, Slowly but Surely
Ray Le Maistre  
4/4/2016   8 comments
Progressive communications service providers such as Orange and Telefónica are reorganizing their R&D processes and practices as part of their revamped approach to next-gen technology deployment.
Tele2's Sonkin Says Time Is Right for NFV
The Digerati  
3/25/2016   9 comments
Sweden's Tele2 AB has big bigs for NFV as a precursor to its 5G ambitions.
Bartolomeo Provides Insight on Verizon's IoT Platform
The Digerati  
3/23/2016   7 comments
Verizon's ThingSpace aims to make IoT less complex and more user friendly.
Networks Groan as Open Source Platforms Proliferate
Mitch Wagner  
3/18/2016   12 comments
Open source projects spread wide and multiplied at this week's Open Networking Summit. But is it all overwhelming?
Orange's Livebox Makeover
Iain Morris  
3/18/2016   15 comments
Orange's latest home gateway, a product of new working practices at the French telco, could put rival offerings to shame.
Telcos Evolving Into a Digital Lifestyle Enabler
Telco Transformation Video  
3/10/2016   70 comments
James McQuivey, Vice President and Principal Analyst at Forrester Research, shares valuable insights on the forces that are placing customer needs at the center of telco operations.
See the Forest & the Trees With Subscriber-Aware Network Performance Management
The Digerati  
3/10/2016   28 comments
By combining both subscriber geo-localized analytics and end-to-end network intelligence, mobile operators are better able to track subscriber QoE and detect the network problems that are most relevant to the subscriber and mobile operator.
3 Levels of Digital Transformation
Telco Transformation Video  
3/10/2016   17 comments
Rob Rich, Managing Director of TM Forum Insights Research, provides valuable insights on the three levels of digital transformation that global carriers are focused on.
TeliaSonera's Svardh Plots 5G, NFV Future
The Digerati  
3/4/2016   9 comments
Sweden's TeliaSonera says virtualization technology and a partnership mindset will underpin the operator's approach to 5G.
What's Next for Digital Transformation?
Flash Poll  
3/4/2016   6 comments
What does the industry need to collectively do to enable transformation?
Verizon's Radhika Venkatraman on Delivering the Promise of the Digital World
Telco Transformation Video  
3/3/2016   5 comments
During the Digital Operations Summit in Barcelona, Spain, Verizon CIO and SVP Radhika Venkatraman spoke to Telco Transformation about how her company is delivering on the promise of the digital world.
MTS's Latsanych Heralds End to OTT Cold War
The Digerati  
3/2/2016   15 comments
Digital transformation is fueling sales growth at MTS and helping the Russian operator to prepare for the next big thing in telecom.
Telenor's Sandberg Faces 5G, NFV Dilemma
The Digerati  
2/29/2016   1 comment
Norway's Telenor needs more regulatory certainty before it can firm up its 5G strategy.
TT Contest: We Have a Winner!
Mike Robuck  
2/26/2016   17 comments
The latest Telco Transformation contest focused on which service provider was the best at social media engagement.
Digital Operations Transformation Summit, Barcelona
Slideshows  
2/21/2016   37 comments
A host of top level communication service provider executives gathered in Barcelona ahead of MWC16 for the Digital Operations Transformation Summit -- find out what happened!
CenturyLink CTO Hussain Maps Out Virtualization
The Digerati  
2/19/2016   20 comments
DevOps, SDN, NFV are playing key roles in CenturyLink's digital transformation.
When IT Worlds Collide: AT&T's Parisian Provides Insight on Merger
The Digerati  
2/17/2016   16 comments
It was a lengthy IT to-do list when AT&T and DirecTV got the green light on their merger, but CIO Parisian moved quickly.
TT Contest: $250 up for Grabs!
Mike Robuck  
2/16/2016   46 comments
This month's Telco Transformation contest tackles social media engagement by service providers.
BBC's David Butler on IP Video R&D & Virtualization
Telco Transformation Video  
2/8/2016   4 comments
BBC R&D senior engineer David Butler talks about the impact that IP network innovation and SDN/NFV is having on video service creation and delivery.
Network Transformation Tops IoT Poll
Mike Robuck  
2/5/2016   11 comments
Network transformation and addressing security concerns should be top of mind for service providers implementing IoT strategies.
The Burning Platform of African Telecom
The Digerati  
2/5/2016   10 comments
Africa's operators need to overhaul their business models and strategies if they are to succeed in the OTT era.
CenturyLink's Middleton Talks About Prism TV, Gigabit Services
The Digerati  
2/4/2016   19 comments
CenturyLink rolls its FTTH Prism TV service into St. Paul and 19 nearby cities.
Orange's Olivier Ondet Aims for IoT Supremacy
The Digerati  
2/3/2016   8 comments
Orange is too busy making investments in new network technologies and expanding into other parts of the value chain to realize its grand IoT ambitions.
Radio Show: Building Smart Cities
Mike Robuck  
1/28/2016   42 comments
TM Forum tees up a new forum to help prioritize strategic planning for smart cities.
Contest: Winner, Winner, Chicken Dinner!
Mike Robuck  
1/27/2016   17 comments
There were numerous contenders in our first giveaway, but one in particular addressed CEM.
Fuetsch Shines a Light on AT&T's Digital Transformation Plans
The Digerati  
1/21/2016   47 comments
In the second installment of this Q&A with Telco Transformation, AT&T's Fuetsch talks about DevOps, big data and OSS/BSS.
Telco Transformation Contest: Win $250!
Mike Robuck  
1/14/2016   37 comments
Tell us your customer experience management challenges -- the best entry wins a $250 gift card and a virtual hug.
Orange's Paillassot Banks on Groupama Move
The Digerati  
1/13/2016   8 comments
The deputy CEO of Orange's mobile banking business tells Telco Transformation why the French operator can pull off a move into the banking sector.
Level 3's Andrew Dugan on the Impact of SDN
Telco Transformation Video  
1/12/2016   4 comments
Andrew Dugan, Group VP of Global Network Architecture at Level 3, talks about how SDN has transformed the company's operational scale and enhanced customer reporting capabilities.
TWC's Cooper Updates Cable’s Energy 2020 Program
The Digerati  
1/11/2016   10 comments
SCTE's all-encompassing power and energy program resets the US cable industry.
A New Role for the Service Provider
Joseph Franell  
1/11/2016   28 comments
Telecom service providers are uniquely positioned to be the conveners of industry sectors, argues Eastern Oregon Telecom CEO Joseph Franell.
Vodafone Transforms Itself Through Customer Innovation
Mitch Wagner  
1/6/2016   11 comments
By working closely with customers, the telco changes its own business as well as theirs.
Mobile Data Service Transformation in Africa
Telco Transformation Video  
1/5/2016   1 comment
Telco Transformation Editor-in-Chief Iain Morris talks about the evolution of mobile services that's taking place in Africa.
Deutsche Telekom Courts Startups for IoT Spark
Iain Morris  
1/4/2016   24 comments
The German incumbent is out to prove it is an attractive partner for technology entrepreneurs as it looks to fuel the growth of its smart-home and B2B offerings.
Russia's MTS Tackles OTT
Iain Morris  
12/30/2015   61 comments
Russia's biggest operator reckons RCS technology gives it a weapon to use against its web-scale rivals.
Transformative Times
Mike Robuck  
12/28/2015   14 comments
Digital transformation will be vital to operators' future prosperity.
My Transformation Road Trip
Slideshows  
12/23/2015   35 comments
I encountered a number of telco transformation stories on my trips around Europe during the latter part of 2015 and took some pics along the way.
African Telcos Feel the Venom of Viber
Iain Morris  
12/23/2015   12 comments
The growing appeal of Internet telephony and messaging applications leaves Africa's telcos in a quandary.
Tales of Telco Transformation
Iain Morris  
12/23/2015   8 comments
Telcos are facing a cataclysmic upheaval that will force them to overhaul their technologies, culture and business practices.
Telco Transformation: Setting the Scene
Telco Transformation Video  
12/22/2015   7 comments
Light Reading editors Iain Morris and Ray Le Maistre discuss some of the key issues that are driving telco transformation strategies.
Transformation Steps
Flash Poll  
12/18/2015   6 comments
Which of the following should a telco transform first?




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On-the-Air Thursdays Digital Audio
In this Telco Transformation radio show, James Crawshaw, Senior Analyst – OSS/BSS Transformation, Heavy Reading, will discuss the challenges and opportunities around re-creating OSS in a virtualized world.
Webinars
Thursday, March 16, 2017
12:00 p.m. New York/5:00 p.m. London

The promise of 5G connectivity is a truly Networked Society. 5G is not just about making the throughput larger, it is also about offering use case optimized user experiences and inclusion of new vertical sectors. Use cases predicted for 2020 will need new types of connectivity services that are highly scalable and programmable in terms of speed, capacity, security, reliability, availability, latency and impact on battery type. 5G will need to be an agile, dynamically programmable network that can meet diverse needs with new, as-a-service models on a single infrastructure. In this Webinar, you will learn how the Open Networking Foundation is combining open source and software defined standards through its Open innovation Pipeline to advance innovative architectures such as mobile CORD (M-CORD). M-CORD is being developed by the CORD Project community under ONF's leadership and hosted by The Linux Foundation. Built on the pillars of SDN, NFV and cloud technologies, the end-to-end M-CORD open reference solution is arming operators with the capabilities needed to start planning for the upcoming 5G transition.

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Operators have the ability to provide customized services. The cloud-as-an-infrastructure combined with the Business of Things will mean new ...
By taking advantage of various methods, including automatic orchestration, carriers can differentiate their services in the cloud to better serve ...
TBR shares its insights on digital business transformation, including its 2020 vision of Digital Service Providers (DSPs), the role and business ...
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Telco Transformation
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