Comments
Ariella
10/27/2017 1:50:44 PM
User Rank Author
AT&T
AT&T does seem to be very much on track and clear about its goals for automation and Gilbert is very eloquent on the topic. I had the pleasure of speaking with him about the goal of hyper-automation .
afwriter
10/27/2017 10:20:12 PM
User Rank Platinum
Re: AT&T
It's not single-handedly, but AT&T does seem to be doing the lion's share of the work when it comes to shaping the near and further off future of the Telco industry.
mpouraryan
10/29/2017 4:17:36 PM
User Rank Platinum
Re: AT&T
On a Brief "walkabout" before being "off" as I wanted to share this from my archives..hope that AT&T as it marches on is embracing this as I wish all the best of weeks....:
Re: AT&T
What sets them apart is, their vision / strategy aligned to customers needs and expectation. Having these line up right along side of good customer service is only going to elevate them right in Telco industry.
clrmoney
10/27/2017 2:50:14 PM
User Rank Platinum
AT&T Automation
They already the automated answering machine or telephone service so what other new things they have to offer wil benefit them. I'm sure ther will ups and downs from it but we'll see
How far can AT&T go?
I personally would say AT&T is dooing most of the work and holding it's own.
Re: How far can AT&T go?
Absolutely, they clearly made a mark of their own. Now they are attempting to dive into cyber security space as well with their new service model 'cyber security consulting service' or some kind of name which will primarily target helping customers deal with cyber issues.
elizabethv
10/31/2017 6:10:21 AM
User Rank Platinum
Security
I'm really excited to hear about the level of security they plan to include in their new automation. We've talked a lot about how, at times, it seems like companies aren't taking security seriously. This sounds very much like AT&T is. Adding to that they are including the security with the software and in addition to user preferences and choices, it sounds like they are really thinking everything through. As a parent with more and more toys coming fully automated and kids who will be getting cell phones, likely sooner rather than later in the scheme of life, seeing this being taken seriously means a lot. Check out the Teach N' Tag Movi! My son is getting it for his birthday in about a month.
Re: Security
@elizabethv:
Agree with you totally. Security automation is certainly way to go for AT&T. Only caveat would be to have a tight algorithm behind the automation that meads to multiple paths based on required security requirements. I am sure they will figure it out.
batye
11/5/2017 8:07:39 PM
User Rank Platinum
Re: Security
@ms.akkineni yes, you are 100% right but it gonna be a bit of time before they could figure everything out and make thing polished to run it smooth with out hickups...
Re: Security
@batye:
Ofcourse, time is the factor for these kind of initiatives. When companies are evolving deeper into critical components like security, that effort needs thorough vision, planning and prepartion. All that takes time, but any little or more time that is spent upfront in onky going to add morevalue to the effort.
batye
11/7/2017 11:23:49 PM
User Rank Platinum
Re: Security
@ms.akkineni the way I see it must have ability to be very flexible and turn on the dime or at least on time...
dlr5288
10/31/2017 1:52:03 PM
User Rank Platinum
Re: Security
Yes! The security measures it what I was most interested to hear about. It’ll definitely be interesting to see what happens with it. If they’re able to slow down or put a stop to a lot of these security breaches then they wil be one of the first!
dcawrey
10/31/2017 4:01:36 PM
User Rank Platinum
Re: Security
Automation is the way forward. In competitive industries such as telecommunications, removing manual processes and replacing them with something that is cheaper and more efficient is key. If not, the competition will do so and have an edge, that's for sure.
dlr5288
10/31/2017 7:01:48 PM
User Rank Platinum
Re: Security
Yeah I think it’s important for them to at least try and come up with somethsome bf new in order to stay ahead of the competition. Working on security would be a great way to start!
batye
11/5/2017 8:18:05 PM
User Rank Platinum
Re: Security
@dlr5288 I would say ye, but in my mind is should be look at the design stage, where for any project security must be build by design as the first and last layer of desing - creating close loop of security blanket the way I see think about it...
dlr5288
11/15/2017 1:10:12 PM
User Rank Platinum
Re: Security
Yeah we’re still in the design stage for sure. I think it’s also important, with security, to have back up plans. Just because security is such a crucial point.
batye
11/5/2017 8:15:44 PM
User Rank Platinum
Re: Security
@dcawrey I could not agree more as the end they need to look at bottom line - cost and end result... - just the way I see it/think....
batye
11/5/2017 8:14:22 PM
User Rank Platinum
Re: Security
@dlr5288 yes it interesting, but I would like to add this days security it a process of catch 22 never ending process as in my mind to stop it or put stop to it - not possible... but it possible to make it slow down and make it harder to breach it... - they way I see it...
dlr5288
11/15/2017 1:08:19 PM
User Rank Platinum
Re: Security
Definitely not a process i see slowing down any time soon. But hopefully there are ways in which we can slow down the security breaches. It’s just a continual learning process.
batye
11/16/2017 3:36:09 AM
User Rank Platinum
Re: Security
@dlr5288 yes I could not agree more but I do hope at the end Co. will smarten up and started investing in security first...
dlr5288
11/20/2017 5:43:17 PM
User Rank Platinum
Re: Security
I agree! I think times are changing so fast that companies get side tracked and probably leave security on the back burner...when they really shouldn’t.
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