Comments
Re: Mediacom Programming Cost
It's how much they are going up that he's complaining about. They go up every year, but then again so does my cable bill. Mediacom used to be public and it was always worth listening to the earnings calls because Commisso would say something that was very blunt.
clrmoney
3/24/2016 11:40:16 AM User Rank Platinum
Mediacom Programming Cost
I think he should get over having to pay more for programming cost because everything is going up as we go into the future and information technology increases.
JohnBarnes
3/24/2016 7:40:16 AM User Rank Platinum
Classic problem in PR
It is probably unjust that MediaCom is at the brunt of complains about rising bills, but that's a basic problem in any business that sells a package of services provided by other businesses (especially in a regulated environment). The provider can raise prices and simply expect the retailer/combiner to "pass them on", because the provider isn't going to hear any more of the howls of consumer outrage than it wants to.
Some businesses some of the time -- notably in the health care industry -- have tried supplying an itemized bill, with information about price changes they pay, showing that, for example, the drug company has doubled the price on an old drug or the hospital has a system of minimum charges that most insurance companies refuse to pay. Others do something similar with the cost of regulations. It's not clear that this actually makes the consumer like the retailer any more, or complain any less.
The one thing that never works is to tell the consumer that "there are (unspecified) rising costs and we're doing our best to contain them." MediaCom needs to think about how specific they can make their message and how much they can let the consumer in on what's really going on.
|
|
Italy's 5G auction could exceed a government target of raising €2.5 billion ($2.9 billion) after attracting interest from companies outside the mobile market.
The emerging-markets operator is focusing on the humdrum business of connectivity and keeping quiet about some of its ill-fated 'digitalization' efforts.
Three UK has picked Huawei over existing radio access network suppliers Nokia and Samsung to build its 5G network.
Vendor says that it's its biggest 5G deal to date.
Verizon skates where the puck is going by waiting for standards-based 5G devices to launch its mobile service in 2019.
Orange has been one of the leading proponents of SDN and NFV. In this Telco Transformation radio show, Orange's John Isch provides some perspective on his company's NFV/SDN journey.
10/16/2017
Huawei Network Transformation Seminar
The adoption of virtualization technology and cloud architectures by telecom network operators is now well underway but there is still a long way to go before the transition to an era of Network Functions Cloudification (NFC) is complete.
The Small Cell Forum's CEO Sue Monahan says that small cells will be crucial for indoor 5G coverage, but challenges around business models, siting ...
People, strategy, a strong technology roadmap and new business processes are the key underpinnings of Telstra's digital transformation, COO Robyn ...
Eric Bozich, vice president of products and marketing at CenturyLink, talks about the challenges and opportunities of integrating Level 3 into ...
Epsilon's Mark Daley, director of digital strategy and business development, talks about digital transformation from a wholesale service provider ...
Bill Walker, CenturyLink's director of network architecture, shares his insights on why training isn't enough for IT employees and traditional ...
All Videos
|