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elizabethv
elizabethv
2/28/2017 8:46:11 AM
User Rank
Platinum
Re: Good for CenturyLink...
@freehe - Spending time and money on customer service would probably be ideal. But they may not have to do as much as you might think. There is likely a fair chunk of consumers who are so fed up with the local cable option, that they'd be willing to put up with slightly subpar service from CenturyLink if they knew the quality of the product was pretty similar to the local cable company. CenturyLink is probably in pretty good footing in most areas to see this work out in their favor, if they can roll it out successfully. 

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elizabethv
elizabethv
2/28/2017 9:04:06 AM
User Rank
Platinum
Re: CenturyLink Banks on Virtualization
@JohnBarnes - If I were in a position to bet, I would say the majority of customers for CenturyLink are turn arounds that they have successfully been able to convert. It almost seems a fairly easy approach for a lot of businesses, reach out to your existing customers and offer some kind of incentive to move them over to your latest features. Or force them, that works too. That's actually why I left DirecTv, they signed me up automatically for NFL Sunday Ticket, without any kind of warning or heads up except a small blurb on the actual bill they were sending me, where I was only paying attention to the electronic bill that was being sent to my bank. By the time I realized they had done this, I was supposedly too far into the season to be able to cancel it, despite never even using the service. I raised cain to get out but it ended up being such a nightmare, I ended up leaving anyway. 

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JohnBarnes
JohnBarnes
2/28/2017 2:55:38 PM
User Rank
Platinum
Re: CenturyLink Banks on Virtualization
ElizabethV, It is also probably indicative that there doesn't seem to be any feature linked to virtualization that is directly being used as a selling point. Rather virtualization is being used to make the same basic service available to a larger potential customer pool.

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Itsmeshawn22
Itsmeshawn22
2/28/2017 9:11:29 PM
User Rank
Platinum
CenturyLink Banks on Virtualization Rewards
This is excellent for CenturyLink because virtualization is getting huge and is becoming a total sucess. They are smart for getting involved in virtualization they arn't going to regret this move at all. This ca bring CenturyLink to the next level exspecially with the technoogy these days.

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mhhf1ve
mhhf1ve
3/4/2017 12:58:48 AM
User Rank
Platinum
Re: Good for CenturyLink...
What's wrong with the non-linear model, though.. is that no one likes to admit things are complicated and unpredictable. Linear models are simple, and even polynomial/continuous/exponental models are fairly easy to wrap your head around. 

But as they say, past performance has little bearing on future outcomes....

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JohnBarnes
JohnBarnes
3/4/2017 9:41:53 AM
User Rank
Platinum
Re: Good for CenturyLink...
Mhhf1ve, And hardest of all for most people to accept I think is a well done model that reveals essential stability -- a model that declares "do whatever you want because it will make very little difference."

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