Comments
Re: AT&T
Eactly, there got be one good reason to spend any time either on calls with support or to deal with the company itself.
dlr5288
11/27/2017 4:13:37 PM
User Rank Platinum
Re: AT&T
I’ve been seriously considering moving over to AT&T! Especially with all the new things they’re deciding to do coming up!
Re: AT&T
@dlr5288:
Good that you hav eoption to go back. I don't as i had to move to a different company for a specifc reason. AT&T considers calling to Canada as international calling. My husband travels to canada often for business and it isn't working well for him. So we had to change.
dlr5288
12/19/2017 9:03:09 PM
User Rank Platinum
Re: AT&T
Awh really? Yeah I can if I wanted to. I have Verizon at the moment because it really is a great service, but not the most relatable all the time. Of course I’ve heard bad stories about AT&T as well. I guess everyone has to pick their poison..
Re: AT&T
That's true. Your experience could be based on your personal needs and wants. But when you think about cust service, it may not be fair to generalize as that is in correlation with human attitude of the agent we get when we call. Ofcourse that can be addressed to some extent by adequate training. BTW, i am with Verizon at the moment and we have had a very bizare experience with their customer service during the first week when we moved. Not an easy thing, per say.
dlr5288
12/21/2017 9:15:05 PM
User Rank Platinum
Re: AT&T
Yeah you definitely can’t judge a whole company on a certain person you get when you call customer service. I’ve never had a huge problem with Verizon. I’m more curious to see if AT&T is better?..
Re: AT&T
I can only wish you good luck as it all depends on unique cases and situations. But got to tell you, we have had a very smooth experience with AT & T in the 2 year term we had wih them.
dlr5288
12/26/2017 12:34:33 PM
User Rank Platinum
Re: AT&T
I think it all has to do with individual experience as well. I’d heard some people have difficulties with both Verizon and AT&T. I guess it all has to do with your own experiences.
Re: AT&T
Absolutely you are right. It is never good to generalize anything based on one's experience. There could be various factors that may drive that experience to the customer.
dlr5288
12/27/2017 12:41:54 PM
User Rank Platinum
Re: AT&T
It’s just exciting to see the new things AT&T is working on! I’ll have to see if staying with verizon is better for me though.
|
|
Italy's 5G auction could exceed a government target of raising €2.5 billion ($2.9 billion) after attracting interest from companies outside the mobile market.
The emerging-markets operator is focusing on the humdrum business of connectivity and keeping quiet about some of its ill-fated 'digitalization' efforts.
Three UK has picked Huawei over existing radio access network suppliers Nokia and Samsung to build its 5G network.
Vendor says that it's its biggest 5G deal to date.
Verizon skates where the puck is going by waiting for standards-based 5G devices to launch its mobile service in 2019.
Orange has been one of the leading proponents of SDN and NFV. In this Telco Transformation radio show, Orange's John Isch provides some perspective on his company's NFV/SDN journey.
10/16/2017
Huawei Network Transformation Seminar
The adoption of virtualization technology and cloud architectures by telecom network operators is now well underway but there is still a long way to go before the transition to an era of Network Functions Cloudification (NFC) is complete.
The Small Cell Forum's CEO Sue Monahan says that small cells will be crucial for indoor 5G coverage, but challenges around business models, siting ...
People, strategy, a strong technology roadmap and new business processes are the key underpinnings of Telstra's digital transformation, COO Robyn ...
Eric Bozich, vice president of products and marketing at CenturyLink, talks about the challenges and opportunities of integrating Level 3 into ...
Epsilon's Mark Daley, director of digital strategy and business development, talks about digital transformation from a wholesale service provider ...
Bill Walker, CenturyLink's director of network architecture, shares his insights on why training isn't enough for IT employees and traditional ...
All Videos
|
On-the-Air Thursdays Digital Audio
Special Huawei Video
Tweet This