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RBarrowsNC
RBarrowsNC
5/2/2016 12:19:40 PM
User Rank
Steel
Real Time Charging or bust? Not so fast
Good points across the board, but 2 comments...

 

1, since 0% of the the respondents said that Billing Systems are ready today, that should showcase a huge flag that they are NOT up for true digital transformation.  True digital transformation for Telco's means they will be expanding into the eCom type of world...which requires driving innovation and huge partner system ecosystem expansion.  (which includes most likely selling products that are not theirs)  The BSS of the past, including 'converged billing', was not designed to deliver the Amazon, Uber, AirBNB type of model. But on the flip side, those companies BSS are not set up well to handle true Telco offers as well.  So the ones who truly evolve will produce a completely new approach to Billing/BSS/OSS that isn't just about Billing for a product.

 

2, for those who believe that billing should go away even for just traditional Telco services, it may make sense for certain scenarios, but if you are a business that has 1+ million accounts that pay you on a monthly basis (similar to what the other poster said about loan model)...would you be willing to simply pull the plug on your subscriptions and move to a charging based model only?  Your shareholders most likely would not be so keen when you drop your quarterly revenue guidance confidence...

 

 

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