For Vodafone Group plc (NYSE: VOD), helping customers innovate isn't just for the customers. The process also helps the telco shift from a technology to a business focus.
The Vodafone Customer Innovation Group brings leaders in from the carrier's enterprise customers to come up with new ideas for how networking technology can drive business value, using mobility -- the heart of Vodafone's business -- to drive change.
For example, with Lufthansa, the two companies cooperated on a wireless in-flight entertainment and information system, reducing fuel costs and replacing big, heavy crew manuals with wireless connectivity.
And with Thomson Reuters, the financial firm and carrier worked on a mobile banking program for smallholder farmers in sub-Saharan Africa that went beyond finances to improve agricultural best practices.
The first step is defining "innovation."
"It's one of the most overused terms in industry today," says Shannon Lucas, Vodafone director of innovation. "If you have 20 different people in the room, you get 20 different definitions."
At Vodafone, the definition of innovation boils down to "business transformation."
In this Telco Transformation radio show, James Crawshaw, Senior Analyst – OSS/BSS Transformation, Heavy Reading, will discuss the challenges and opportunities around re-creating OSS in a virtualized world.
The promise of 5G connectivity is a truly Networked Society. 5G is not just about making the throughput larger, it is also about offering use case optimized user experiences and inclusion of new vertical sectors. Use cases predicted for 2020 will need new types of connectivity services that are highly scalable and programmable in terms of speed, capacity, security, reliability, availability, latency and impact on battery type. 5G will need to be an agile, dynamically programmable network that can meet diverse needs with new, as-a-service models on a single infrastructure. In this Webinar, you will learn how the Open Networking Foundation is combining open source and software defined standards through its Open innovation Pipeline to advance innovative architectures such as mobile CORD (M-CORD). M-CORD is being developed by the CORD Project community under ONF's leadership and hosted by The Linux Foundation. Built on the pillars of SDN, NFV and cloud technologies, the end-to-end M-CORD open reference solution is arming operators with the capabilities needed to start planning for the upcoming 5G transition.