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srufolo1
srufolo1
1/31/2018 10:34:33 PM
User Rank
Platinum
Re: Jobs
@elizabethv Companies have been cutting out humans during massive layoffs no matter the sector thinking that is going to boost the bottom line, but you wonder if it ever does. It gets the remaining employees (in some jobs) to do double or triple the work, making for a less efficient company.

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dlr5288
dlr5288
1/31/2018 1:44:48 PM
User Rank
Platinum
Re: Jobs
Ive noticed that recently too! Its cool to see restaurants keeping up with the demand and realize how many people really use technology.

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elizabethv
elizabethv
1/30/2018 8:22:27 AM
User Rank
Platinum
Re: Jobs
@afwriter - I do agree that we've previously discussed the tabletop computers. Unless they put some kind of "child saftey lock" on them, they'll continue to find their way as far from my table as possible. I've had to many incidents where my 3 year old ordered a game in seconds flat and then having to ask to have it removed from my bill. (They've always been more than happy to do so, but still annoying to even have to ask.) I used a kiosk to order from a fast food restaurant in California years ago. I have no idea what ever happened with that particular kiosk as we were just traveling through, but I know it was a chain restaurant (no clue which one) but one I have visited elsewhere and I never saw another one. Short of creating a Rosie the Robot, I don't see restaurants no longer needing bussers either. Which is not the most appealing of jobs, but it's a job for a human all the same. 

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afwriter
afwriter
1/29/2018 10:07:55 PM
User Rank
Platinum
Re: Jobs
Oh, for sure, people just scan codes from their phones now. 

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Michelle
Michelle
1/29/2018 8:44:18 PM
User Rank
Platinum
Re: Jobs
That's interesting too. Restaurant POS technology is evolving to meet demand. I like seeing the different systems out in the wild. Integrating a loyalty program is probably easier with modern POS systems...

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afwriter
afwriter
1/28/2018 10:35:47 PM
User Rank
Platinum
Re: Jobs
Carry out orders are being automated too. I part-time at a restaurant on weekends and we just got a new automated system that automatically sends to go orders to the kitchen then calls with an automated message to let us know the order was placed. 

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Michelle
Michelle
1/28/2018 7:55:07 PM
User Rank
Platinum
Re: Jobs
Interesting! I've only seen the little table screens (Ziosk brand) in the US. You can order things from it & pay the check, but you still have a waiter assigned to your table. I don't dine out often. I really like the new trend of online ordering for carry out. 

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afwriter
afwriter
1/25/2018 10:40:25 AM
User Rank
Platinum
Re: Jobs
A lot of restaurants are automating too though, I think we have even had a conversation about those tabletop computers before. I was just in Spain and one of my goals was to check out their McDonald's to see how different it was in from the U.S. In Barcelona they had two people working behind the counter preparing the orders and that was it. The entire ordering process was through a giant kiosk where you made your order and paid. I'm not sure if those have hit the U.S. yet but I would assume they are coming soon. 

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elizabethv
elizabethv
1/25/2018 9:19:01 AM
User Rank
Platinum
Re: Jobs
@afwriter - That's a fair point, it could change the type of job and thus qualifications needed for that job. And maybe the high schoolers and retirees wouldn't be able to work at a grocery store, but like my other post said, there is a lot of investment going into restaurants, so perhaps they could go that route instead. (Maybe better for the high schoolers, it's a physically demanding job.) 

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DHagar
DHagar
1/24/2018 6:55:27 PM
User Rank
Platinum
Re: Digitialization = Operations Overhaul
@elizabethv - great thinking!  That is where I believe new opportunities exist!  That would make great sense and combine the best of both worlds?

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