Contributors   |   Messages   |   Polls   |   Resources   |  
Comments
Oldest First | Newest First | Threaded View
Page 1 / 5   >   >>
mpouraryan
mpouraryan
12/7/2017 7:59:16 PM
User Rank
Platinum
On the Prowl.....
As I read through these, what I took away was that ignoring the three pillars will be at One's Peril...especially as we continue to see an exponetial rise in data...when I see such commentary, it gives me a true sense of the reality at hand:

ttps://www.theguardian.com/small-business-network/kia-fleet-partner-zone/2017/nov/30/every-sme-is-now-a-data-business-how-to-succeed-in-the-era-of-analytics?CMP=

100%
0%
clrmoney
clrmoney
12/8/2017 9:53:01 AM
User Rank
Platinum
Digital Pillars
I do know that you need to have great customer service in the digital world to keep them coming back for more menaing whatever service or product that you provide I order to continue to be successful.

100%
0%
mhhf1ve
mhhf1ve
12/8/2017 7:27:50 PM
User Rank
Platinum
Having it all...
> "You can take out all your legacy systems in one go, but you have to keep in mind the risk of doing it while running the operation and competing in the market."

It's rare to see legacy systems get replaced in one shot.. Usually legacy systems continue until there aren't any more customers who are willing to pay for it. :P

100%
0%
srufolo1
srufolo1
12/8/2017 10:38:02 PM
User Rank
Platinum
Digital Transformation
"Digital transformation is doing the old things in a much better and more efficient manner."

And I guess that's why operators in different geographical areas set different priorities. Some choose one pillar, such as customer experience, and other choose another. In the end, the old way will become obsolete, and there will be only a new and more efficient way of doing things.

 

100%
0%
dcawrey
dcawrey
12/9/2017 6:07:03 PM
User Rank
Platinum
Re: Digital Transformation
They all should have different priorities. Every market is different, and technological progress moves forward at different speeds in different places. Transformation is about taking a local market and making it digital in the way consumers want to use it. 

100%
0%
mpouraryan
mpouraryan
12/10/2017 6:34:35 PM
User Rank
Platinum
Re: Digital Transformation
...as I saw this optimstic assessment, this kind of concerned me too which I wanted to share because I have repeatedly said in my discourse, the need to be on guard and careful is ever so critical:

Google's newest AI, AlphaZero, was able to completely master chess in just four hours. The AI was also able to master more complicated games in less than the length of a normal work day.READ MORE

100%
0%
vishalaug
vishalaug
12/10/2017 7:53:22 PM
User Rank
Author
Re: On the Prowl.....
Thanks. Yes.. behind all the fancy terms we hear, the reality is:- make the business a more attractive one to the shareholders. Utilize the digital disrupters to our own advantage, to make that reaility possible.

100%
0%
vishalaug
vishalaug
12/10/2017 8:02:01 PM
User Rank
Author
Re: Digital Pillars
That is right. Great customer experience during customer service is so important. And so is the recognition that - customer experience goes beyond customer service.

But... if the product itselft is not good enough for the customer, he would not even purchase, and thereby will not come for a service. Hence it is also important to ensure that the product is relevant to the changing times. And that it gets delivered in an operationally efficient way, with good customer experience.

100%
0%
vishalaug
vishalaug
12/10/2017 8:16:35 PM
User Rank
Author
Re: Having it all...
Not so common. But there are CSPs, which have taken an approach to replace sub-domains in one go – E.g. replace whole BSS-core in one go. Some CSPs do it in 2-3 phases, instead of a single phase. But there are indeed CSPs, which want to reach the target very fast.

Regarding the life-span of legacy: If the legacy is a duplicate function of the new system's function, and is adding to the TCO, then most CSPs want to replace it as early as possible. What they evaluate is the risk associated with its retirement.

100%
0%
vishalaug
vishalaug
12/10/2017 8:30:19 PM
User Rank
Author
Re: Digital Transformation
That is right... till the new becomes the old :)

But... the principle remains the same. In order to keep the shareholders happy: products/services, which are relevant, have to be sold [Pillar1]; in an operationally efficient manner [Pillar2]; keeping the customer experience great [Pillar3].

As disrupters enter, these three pillars get transformed. 

All three are important to give better retuns to the shareholders.

 

100%
0%
Page 1 / 5   >   >>


Latest Articles
Italy's 5G auction could exceed a government target of raising €2.5 billion ($2.9 billion) after attracting interest from companies outside the mobile market.
The emerging-markets operator is focusing on the humdrum business of connectivity and keeping quiet about some of its ill-fated 'digitalization' efforts.
Three UK has picked Huawei over existing radio access network suppliers Nokia and Samsung to build its 5G network.
Vendor says that it's its biggest 5G deal to date.
Verizon skates where the puck is going by waiting for standards-based 5G devices to launch its mobile service in 2019.
On-the-Air Thursdays Digital Audio
Orange has been one of the leading proponents of SDN and NFV. In this Telco Transformation radio show, Orange's John Isch provides some perspective on his company's NFV/SDN journey.
Special Huawei Video
10/16/2017
Huawei Network Transformation Seminar
The adoption of virtualization technology and cloud architectures by telecom network operators is now well underway but there is still a long way to go before the transition to an era of Network Functions Cloudification (NFC) is complete.
Video
The Small Cell Forum's CEO Sue Monahan says that small cells will be crucial for indoor 5G coverage, but challenges around business models, siting ...
People, strategy, a strong technology roadmap and new business processes are the key underpinnings of Telstra's digital transformation, COO Robyn ...
Eric Bozich, vice president of products and marketing at CenturyLink, talks about the challenges and opportunities of integrating Level 3 into ...
Epsilon's Mark Daley, director of digital strategy and business development, talks about digital transformation from a wholesale service provider ...
Bill Walker, CenturyLink's director of network architecture, shares his insights on why training isn't enough for IT employees and traditional ...
All Videos
Telco Transformation
About Us     Contact Us     Help     Register     Twitter     Facebook     RSS
Copyright © 2024 Light Reading, part of Informa Tech,
a division of Informa PLC. All rights reserved. Privacy Policy | Cookie Policy | Terms of Use
in partnership with