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mpouraryan
11/24/2017 3:22:12 PM
User Rank Platinum
...and as We Are Focused on "Digital Transformation"....
..Some "Food 4 thought":
What it is: Autodesk's AVA chatbot is the ultimate customer service agent: empathetic, patient and unflappable under pressure. AVA, which stands for Autodesk Virtual Agent, was designed by New Zealand AI startup Soul Machines to have "emotions" and a virtual "nervous system" to listen to customers' voices and respond to queries with humanlike precision.
Why it's important: Customer service is notoriously difficult for even the most patient of humans. If artificial intelligence models can help humans feel understood and help resolve their most urgent requests with speed and accuracy, businesses all over the world would be able to serve their market in a highly scalable fashion
dcawrey
11/24/2017 5:12:20 PM
User Rank Platinum
Re: ...and as We Are Focused on "Digital Transformation"....
The workforce of today is certainly in flux, but one thing I think younger generations have latched onto is flexibility.
The idea of an eight hour workday and an office cube with a desk, PC and a landline phone are going away. Sometimes, they aren't even needed at all.
Scary, isn't it?
mpouraryan
11/24/2017 5:40:41 PM
User Rank Platinum
Re: ...and as We Are Focused on "Digital Transformation"....
It is the reality underscored by Uber's purchase of 24K Volvos to create a driveless fleet. We have, though, somehow learn to adapt--I wish I had the answers--but at least here we're working to ask the questions and underscore the profound pitfalls.
Ariella
11/25/2017 6:02:40 PM
User Rank Author
Re: ...and as We Are Focused on "Digital Transformation"....
@dcawrey Actually, I embrace flexible work conditions when they allow for greater productivity. Remote work, for example, can actually increase productivity by cutting down on employee fatigue from having to suffer through a long commute. It also cuts down on emissions and energy consumption used in such commutes.
Re: ...and as We Are Focused on "Digital Transformation"....
@Ariella:
Totally in agreement. I love flex work environment. There is unseen employee satisfaction in this arrangement which obviously return productivity. Employees generally tend to be more responsible / accountable as they feel that theit needs are met.
Re: ...and as We Are Focused on "Digital Transformation"....
@dcawrey:
I am one of the great supportes of flex work environment. However i would never support geopardizong 8 hour work day. I would prefer having little flexibility in terms of how that 8 hours can be accomodated, may be start early at home to beat rush hour and then arrive at work by 10am etc., whatveer works based on individual situations. Having an option to work remotely couple days would be a great option as well.
I started a new job recently and am spending 4 hours for daily commute and not much flexibility, which is already triggering resignment. I didn't expect any company would be that rigid at this age before deciding.
Re: ...and as We Are Focused on "Digital Transformation"....
@dcawrey:
Forgot to ask in my earlier post, what do you think is the scary factor about? Just got curious. Are you referring in sense of losing that in person interaction and collaboration? Do you consider this to be a threat for diminishing professional relationships at work places? Asking as those are couple of legitimate concerns.
batye
11/26/2017 10:29:18 PM
User Rank Platinum
Re: ...and as We Are Focused on "Digital Transformation"....
@ms.akkineni yes I could not agree as in my mind/opinion it will be the way of the future and very productive work envr. at the end...
afwriter
11/26/2017 10:36:07 PM
User Rank Platinum
Re: ...and as We Are Focused on "Digital Transformation"....
Having that flexibility is nice. I usually work for four hours in the morning, then take care of home and family, and then work another four hours at night. It can sometimes be a challenge to stay on task and motivated but overall I think I'm happier because of the flexibility. As far as the eight hour work day, I think it should always be quality over quantity. There are a lot of people out there working forty hour weeks and doing less than 20 hours worth of work.
Ariella
11/27/2017 9:44:27 AM
User Rank Author
Re: ...and as We Are Focused on "Digital Transformation"....
< As far as the eight hour work day, I think it should always be quality over quantity. There are a lot of people out there working forty hour weeks and doing less than 20 hours worth of work. >
@afwriter Absolutely! The problem is that managers often will equate seeing a person at work with the person doing work. But work offices are rather like school in that a lot of the day is not focused on the task of learning. That's why kids who are homeschooled can learn a whole day's curiculum in just an hour or two. The same can happen for some people working remotely, but they don't usually get the credit for that, and people are still stuck in the box in thinking that value should be measured in hours worked. Because of that, many are still in contracts to be paid by the hour even when they work remotely, and some deliberately stretch things out and even do other tasks online that their employers can even see with their software to capture images of their workers' computers, but they still do it.
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