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srufolo1
srufolo1
9/30/2017 9:00:54 PM
User Rank
Platinum
Re: AT&T's Automation Key for Speed/Efficiency
@ms.akkineni Yes, the Internet used to be called the World Wide Web I remember a long time ago. It has changed everything we do, but it has also introduced major breaches and ransomware. There really is not much a person can do if they don't use the Internet though. There just is no going back to pre-Internet days.

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ms.akkineni
ms.akkineni
9/30/2017 12:44:37 PM
User Rank
Platinum
Re: AT&T
Completely in agreemnet with you. AT&T's adaptability has been so good. In this interview we see details explained about how they are getting tuned into automation now.

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ms.akkineni
ms.akkineni
9/30/2017 12:40:57 PM
User Rank
Platinum
Re: AT&T
@elizabethv:

Absolutely, any company that is caring for customers and their concerns is surely on the winning path. Customer experience and satisfaction is the top priority in current market.

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ms.akkineni
ms.akkineni
9/30/2017 12:38:45 PM
User Rank
Platinum
Re: AT&T
@dlr, @afwriter:

You are very right about mentionng AT & T as front runner candidate in mobile providers. I have had my share of experience with T-Mobil, AT & T and Verizon and i can say that i have had better experience with AT & T. They are steadily progressing with their services over the years.

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ms.akkineni
ms.akkineni
9/30/2017 12:36:05 PM
User Rank
Platinum
Re: AT&T's Automation Key for Speed/Efficiency
@srufolo1:

Totally in agreemnet with you. It is amazing to think how internet has become a part of our lives. I can't imagine daily operations atleast for one day with no internet connection.

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ms.akkineni
ms.akkineni
9/30/2017 12:34:40 PM
User Rank
Platinum
Re: AT&T's Automation Key for Speed/Efficiency
@afwriter:

Agree with you about At&T being reasonably good provider. Unfortunately i had to switch for other priorities like ability to call while travelling to Canada. Verizon has that feature included. My husband travels to Canada frequently and hence we moved to Verizon for that reason. But already have had couple of bad customer service experience.

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srufolo1
srufolo1
9/30/2017 12:25:22 PM
User Rank
Platinum
Re: AT&T's Automation Key for Speed/Efficiency
@elizabethv It's truly amazing how important the Internet has become for most people. It's their livelihoods, their children's educations, paying bills on time. Comcast was definitely unreasonable with your situation, and should definitely have offered you at least the same thing it did for the others. 

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dlr5288
dlr5288
9/28/2017 2:30:16 PM
User Rank
Platinum
Re: AT&T
I agree. I think they've come so far compared to where they were 5-10 years ago.

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elizabethv
elizabethv
9/27/2017 8:25:42 AM
User Rank
Platinum
Re: AT&T's Automation Key for Speed/Efficiency
@afwriter - I think there is definitely more competition between cell phone carriers than there are internet providers. And I think it's great that a lot of cell phone companies are branching out to offering various types of internet to bring more competition to the table. Despite the seemingly endless mergers we find in telco, I think diversity and competition is a big key to success in the industry as a whole.

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afwriter
afwriter
9/26/2017 10:53:50 PM
User Rank
Platinum
Re: AT&T
I think the fact that they are at the forefront is the key. AT&T is like the Orange of the U.S. right now. 

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