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dlr5288
dlr5288
12/30/2017 3:02:27 PM
User Rank
Platinum
Re: AT&T
Exactly! Itís nice to have options. And with Verizon and AT&T itís great that they can stay competitive in order to help the consumers out.

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ms.akkineni
ms.akkineni
12/30/2017 11:07:58 AM
User Rank
Platinum
Re: AT&T
I would say both companies are certainly moving forward with their set of new initiatives. It all depends on what suits an individual as per the needs, in terms of chosing one company. It is good to have healty competition, that would derive quality product into the market.

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dlr5288
dlr5288
12/27/2017 12:41:54 PM
User Rank
Platinum
Re: AT&T
Itís just exciting to see the new things AT&T is working on! Iíll have to see if staying with verizon is better for me though.

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ms.akkineni
ms.akkineni
12/26/2017 1:32:36 PM
User Rank
Platinum
Re: AT&T
Absolutely you are right. It is never good to generalize anything based on one's experience. There could be various factors that may drive that experience to the customer.

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dlr5288
dlr5288
12/26/2017 12:34:33 PM
User Rank
Platinum
Re: AT&T
I think it all has to do with individual experience as well. Iíd heard some people have difficulties with both Verizon and AT&T. I guess it all has to do with your own experiences.

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ms.akkineni
ms.akkineni
12/23/2017 3:36:20 PM
User Rank
Platinum
Re: AT&T
I can only wish you good luck as it all depends on unique cases and situations. But got to tell you, we have had a very smooth experience with AT & T in the 2 year term we had wih them.

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dlr5288
dlr5288
12/21/2017 9:15:05 PM
User Rank
Platinum
Re: AT&T
Yeah you definitely canít judge a whole company on a certain person you get when you call customer service. Iíve never had a huge problem with Verizon. Iím more curious to see if AT&T is better?..

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ms.akkineni
ms.akkineni
12/21/2017 11:00:16 AM
User Rank
Platinum
Re: AT&T
That's true. Your experience could be based on your personal needs and wants. But when you think about cust service, it may not be fair to generalize as that is in correlation with human attitude of the agent we get when we call. Ofcourse that can be addressed to some extent by adequate training. BTW, i am with Verizon at the moment and we have had a very bizare experience with their customer service during the first week when we moved. Not an easy thing, per say.

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dlr5288
dlr5288
12/19/2017 9:03:09 PM
User Rank
Platinum
Re: AT&T
Awh really? Yeah I can if I wanted to. I have Verizon at the moment because it really is a great service, but not the most relatable all the time. Of course Iíve heard bad stories about AT&T as well. I guess everyone has to pick their poison..

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ms.akkineni
ms.akkineni
12/18/2017 4:26:58 PM
User Rank
Platinum
Re: AT&T
@dlr5288:

Good that you hav eoption to go back. I don't as i had to move to a different company for a specifc reason. AT&T considers calling to Canada as international calling. My husband travels to canada often for business and it isn't working well for him. So we had to change.

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