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 clrmoney
7/26/2017 10:34:06 PM User Rank Platinum 
Digital transformation progression
Digital transformation has come a long way and now digital TV cameras, camcorders etc. I know that they will be more to come from it.
 freehe
7/27/2017 6:32:11 PM User Rank Platinum
Re: Digital transformation progression
@clrmoney, I agree. It has come a long ways. From the kodak cameras to disposable cameras to digital cameras to cameras that can record and offer editing functions. From analog to digital TV, on-demand services and OTT boxes. Can't wait to see what the future holds for digital transformation.
 ms.akkineni
7/28/2017 12:22:59 PM User Rank Platinum
Re: Digital transformation progression
You have clearly mentioned the flow of transformation that had occured in the past. Knowing that we are far more advanced in the game of transformation already at this age, I can't stop thinking about what more to come in future.
 faryl
7/26/2017 11:10:52 PM User Rank Platinum
Updating Processes
"you have to make sure that your processes go along with your technology. Otherwise, you've got people basically implementing an outmoded system within the new system, just by virtue of the fact that they're not changing their processes"
It seems like this is a commonly missed opportunity - the focus is too frequently on hardware/technology without updating the processes that go along with them.
 afwriter
7/27/2017 11:14:34 AM User Rank Platinum
Re: Updating Processes
Businesses and the people who run them don't like to change something that is already working, but as you point out, if procedures aren't updated opportunities are missed.
ms.akkineni
7/27/2017 1:20:15 PM User Rank Platinum
Re: Updating Processes
Agree with both of you. There is a good chance for opportunity missing is such cases.
Sometimes a clear presentation of how new procedures would help them operate more efficiently and with lot of ease and how that can eliminate manual process may help people to think about the value add.  DHagar
7/27/2017 4:34:57 PM User Rank Platinum
Re: Updating Processes
@afwriter, there definitely has to be an alignment if you are going to change things.
Change is difficult, but if you bring the business user into the picture and they see that the new will enable them to either perform better or gain an advantage, they will be more willing to embrace the change to let go of the old and gain new capabilities. If we don't do that, we end up fighting the battle of getting them to adopt the technology; often with uneven results. ms.akkineni
7/28/2017 12:15:00 PM User Rank Platinum
Re: Updating Processes
Totally with you. Bringing the value add out of proposed change to business users in a clearly understandable fashion is very critical.
We are living in an era where CHANGE is the only constant. Unless we embrace or learn to embrace change there will not be right alignment for future and what future era is going to introduce. faryl
7/28/2017 5:44:56 PM User Rank Platinum
Re: Updating Processes
@dhagar Getting the business users involved in the process is definitely a vital part of having them embrace change.
I think it's understandable to feel resistance to someone telling you to change how you're doing something if you don't feel like they have any investment/won't be the ones impacted by the changes they suggest.
DHagar
7/28/2017 5:56:03 PM User Rank Platinum
Re: Updating Processes
@faryl, great insight. Absolutely, and if they begin to use and rely on data for their operations you will gain their continued support and commitments to sustainable use and building of further transformations.
I believe this is the new frontier in businesses, where technology/data is viewed as not just a purchase order, but a vital link "augmenting" the effective operations and performance management of a company. faryl
7/29/2017 4:47:52 PM User Rank Platinum
Re: Updating Processes
@Dhagar You make a good point. Hopefully more people will start to embrace it more as technology makes it easier to visualize data in ways that are more meaningful than just numbers on a spreadsheet.
ms.akkineni
7/30/2017 4:05:28 PM User Rank Platinum
Re: Updating Processes
@faryl, @DHagar:
Agree with you both about how critical data has become in the industry. Companies are already well occupied into data driven intiatives. Many companies now have data teams such as data strategy, data architecture, data quality etc. Data is being considered as a very critical factors to understand the history of their business there by giving them pointers to plan their future strategy. DHagar
7/31/2017 6:05:56 PM User Rank Platinum
Re: Updating Processes
@faryl, thanks. Yes, it should move management decision making further up the supply chain. Moving beyond processing of data to using it to make operational and strategic decisions.
freehe
7/27/2017 6:33:37 PM User Rank Platinum
Re: Updating Processes
@afwriter, That is a good point. You also have to change the company culture. If employees do not follow the uipdated processes or use the new technology then the implementation will be a waste of time.
ms.akkineni
7/28/2017 12:26:07 PM User Rank Platinum
Re: Updating Processes
@freehe:
You brought up a very important aspect. Company's culture some times acts as a biggest obstacle for change to proceed in some cases. Surely every company may come across handful of people that have difficulty to adapt chnages. Working with those folks thru the transformation becomes a real challenge in the whole process. faryl
7/28/2017 5:42:26 PM User Rank Platinum
Re: Updating Processes
Good point!
I used to do risk assessment & compliance work, which often meant having to help companies document their existing processes & systems.
It amazed me how many top performing companies don't even a grasp of all steps entailed in their current operations.
There were always a bunch of "low hanging fruit" improvement opportunities that would become apparent just from the process of listing their current business flow.
ms.akkineni
7/27/2017 1:16:05 PM User Rank Platinum
Not an easy task
In order to really benefit from your technology, you have to let go of some things that people have trouble letting go of. A lot of those things are manual.
Absolutely a critical step but not at all an easy one. For such age old processes and people's willingness to change that has to do more with culture change. I personally was dealing with that kind of situation and it is not at all easy to chnage the culture. Many people are afraid of changing an age old process. The sad part is they tend to ignore the fact that new process may have more ease, efficiency and value. faryl
7/28/2017 5:37:46 PM User Rank Platinum
Re: Not an easy task
It reminds me of the advice I've read about becoming a good writer - that you have to be willing to not get too attached to your words and be willing to let go of or change parts that might be bogging your work down.
ms.akkineni
7/30/2017 4:10:42 PM User Rank Platinum
Re: Not an easy task
@faryl:
Exactly. One has to be always willing to understand any bottlenecks that are acting as obstacles for the work getting done and then apply some changes to make things work. Sometimes it doesn't matter if XYZ process had been in use for the past many years, the same may no longer work effectively as per changing needs.  dcawrey
7/31/2017 2:11:22 PM User Rank Platinum
Re: Not an easy task
@ms.akkineni Several years ago, we were talking a lot more about big data and the impact it would have. At the time there was a lot of talk about a lack of talent in the space. I cannot imagine that has changed by a large degree.
ms.akkineni
8/2/2017 2:10:52 PM User Rank Platinum
Re: Not an easy task
Yup, so true.
I believe that is the case with AWS at present. But not do deny AWS is way more promising as it is going. ms.akkineni
7/27/2017 1:25:48 PM User Rank Platinum
Key
the problem is in making sure that those technological changes address the business outcomes that we're actually looking for, whether that's increased efficiency, lower time to market, a better customer experience, what have you." They're having problems in precisely that last 20 percent of making sure that all the money that you're spending on technology is actually producing something that improves the business.
This has to be the key for any kind of transformation. Any and all transformations have to have a very good business purpose and underlying need from business perpspective. That's when any initiative for transformation can be planned and catered more to address those business gaps and at the end will yield to value add solutions. DHagar
7/27/2017 4:31:26 PM User Rank Platinum
Re: Key
@ms.akkineni. Excellent description of the process required to truly achieve transformation.
Additionally, my view is that CIO's have to take a further step and "deliver" usable information in the language that business users understand, if you are truly going to change the business processes. Those "decision makers" are key! ms.akkineni
7/28/2017 12:10:28 PM User Rank Platinum
Re: Key
@DHagar:
You have added an important point. Some times that right message delivreed by the right people makes a BIG difference. Business stakeholders perceive those kind of messages far more effectively if it comes from top leadership. DHagar
7/28/2017 1:38:00 PM User Rank Platinum
Re: Key
@ms.akkineni, thanks! I also believe that there is an entirely new market of users by more directly now engaging business users to work with technology, where it "augments" the executive/management decision maker. This will increase the relevancy of technology and the resulting data.
ms.akkineni
7/28/2017 3:23:46 PM User Rank Platinum
Re: Key
@DHagar:
You are so true. Business executive team's engagement starting from an early stage through out the life cycle has become a norm now. Initially IT teams may get frustrated a bit as they have to invest time to bring business folks up to speed, but that would surely turn out as well invested time towards the end. Also these days companies are forming user experience(UX) teams in many organizations. This team is focussed in engaging all levels of business users, work with them very closely and get their expectations, needs etc to the forefront. And they come back work with project team that comprises of analysts, developers, managers etc. That way we can ensure that we are moving along tightly integraed with business expectations and hence there is no way to get diluted of what business is expecting. DHagar
7/28/2017 5:53:13 PM User Rank Platinum
Re: Key
@ms.akkineni, what a great model!
I can envision a future where "Business Intelligence" may become a metric that distinguishes one company from another as to how well they build, use, share, and provide leading decision makers with data. ms.akkineni
7/30/2017 3:59:38 PM User Rank Platinum
Re: Key
@DHagar: Thank You.
You made a very good point about 'Business Intelligence' becoming a key metrics for the company. I definitely see that coming. That could be another reason for companies to push themselves into adapting this approach. DHagar
7/31/2017 6:23:17 PM User Rank Platinum
Re: Key
@ms.akkineni, it could conceivably even change the role of workers and measure their use and contribution to the business intelligence with how they utilize data, share data, and build new intelligence.
These could be even more exciting times! ms.akkineni
8/2/2017 2:29:26 PM User Rank Platinum
Re: Key
@DHagar:
Absolutely, changing and exciting times for sure. This is another example that IT workforce need to have both willingness and adaptability to whatever coming along the way. If not we would end up being stale and not needed by organizations. DHagar
8/2/2017 6:19:53 PM User Rank Platinum
Re: Key
@ms.akkineni, good points! Maybe the realization that new skills are needed, along with the incentives of moving into higher paying jobs, will convince workers there is a better way forward now.
ms.akkineni
8/3/2017 7:21:22 PM User Rank Platinum
Re: Key
@DHagar:
Couldn't have said any better, that is the way to go.. DHagar
8/4/2017 5:06:26 PM User Rank Platinum
Re: Key
@ms.akkineni, thanks! It is a new way of thinking thought, and that takes time for people to adjust. Plus typically, 1/3 are innovators, 1/3 follow the innovators and become the mass, and 1/3 are the resistors!
ms.akkineni
8/29/2017 10:47:06 AM User Rank Platinum
Re: Key
@DHagar:
I really like the way you explained about innovators and resistors. And that one thirds that resist would survive and get thru finally. DHagar
8/29/2017 5:04:03 PM User Rank Platinum
Re: Key
@ms.akkineni, thanks! Some people just like moving with the masses. It doesn't matter what the motivation is as long as the momentum moves forward. That's what leaders have to understand today. I really think all leaders need a vision of digital transformation to be effective today, at all levels.
ms.akkineni
8/29/2017 6:33:27 PM User Rank Platinum
Re: Key
@DHagar:
Absolutely true. In this chasy world right now, momentunm is the key. There is just no room to take a pause unless it is meant for quick checkpoints and reassessments. Agree with you 100% about the vision for leaders on gigital transformation. DHagar
8/29/2017 6:46:44 PM User Rank Platinum
Re: Key
@mslakkineni - thanks! I think those skills will also best position them to deliver to the new demands of customers and particularly the younger customers with their expectations now having been raised on technology.
ms.akkineni
8/29/2017 6:55:39 PM User Rank Platinum
Re: Key
You made an important point about young customers and their expectations. Current market has lot of young customers and that is demanding to think like young minds or with young minds in the teams to get the real perspective.
DHagar
8/29/2017 7:07:56 PM User Rank Platinum
Re: Key
@ms.akkineni - they definitely view things differently and have totally new expectations. Just look at how they have adopted the "sharing community" with Uber, etc. I believe they will probably adapt as well with autonomous features and driving vehicles. This is a natural to them.
ms.akkineni
8/29/2017 7:40:14 PM User Rank Platinum
Re: Key
@DHagar:
Certainly young brains have a different perspective. You are very right, the way they got tuned with Uber is so appealing and stands as a proven example on how well they could adapt all these upcoming trends, be it IOT, smart features etc. DHagar
9/1/2017 2:35:13 PM User Rank Platinum
Re: Key
@ms.akkineni, good insight. They definitely have a different perspective and zero in on whats important today - as opposed to what we are accustomed to.
ms.akkineni
9/30/2017 1:17:20 AM User Rank Platinum
Re: Key
Agreed. The other thing that also comes to their favor is these youngsters are bored of things very easily. That in turn is making them more hungry to adapt newer things quick.
 batye
10/2/2017 3:13:58 AM User Rank Platinum
Re: Key
@ms.akkineni yes, as they want it now and wanna grab it right away... it like Paradigm Shift in the instant...
ms.akkineni
10/25/2017 7:19:16 PM User Rank Platinum
Re: Key
Ofcourse, there is a total paradigm shift. Time has become a key essence for anything on the whole. If you think that is the very reason why agile / scrum has become very very popular across the industry recently. Because everyone prefres to witness short term outputs.
DHagar
10/2/2017 7:21:23 PM User Rank Platinum
Re: Key
@ms.akkineni, very true. It has to deliver immediate value to hold their interest. Maybe that is a good thing, to focus more on transparent and upfront value? Maybe we can learn from them?
ms.akkineni
10/23/2017 12:06:02 AM User Rank Platinum
Re: Key
@DHagar:
Completely agree with you. Certainly these younger folks are bringing new perspective to the things around. That perspective surely is adding value to the thought process that gets into further planning of ext set of deliverables in any process. Focusiing on upfront value is very essential, though that may be shortlived as well. DHagar
10/23/2017 7:26:27 PM User Rank Platinum
Re: Key
@ms.akkineni, true. At least it provides a focus and value to the investments we are making and the processes we are developing. Some times I believe those get lost in the shuffle?
ms.akkineni
10/24/2017 11:16:40 AM User Rank Platinum
Re: Key
@DHagar:
Very true. Keeping the focus right is the key in any process. Especially in this super fast pace it is even more challenging to stay in focus by adjusing needs appropriately as per market trends. There is also greater need than before to reassess initiatives and investments to make sure we are not loosing value at teh end of teh day. DHagar
10/24/2017 5:34:58 PM User Rank Platinum
Re: Key
@ms.akkineni, the age of competition that we are in demands more than just cost cutting. If we don't begin to understand how to navigate to creating our future we are going to be limited.
ms.akkineni
10/25/2017 7:16:23 PM User Rank Platinum
Re: Key
Very well said. And that is where the lack of focus is. Everyone is in rush of getting into action with very minimal information known. Focus must be shifted to clearly navigate and evaluae future needs. Agree with you totally.
DHagar
10/26/2017 5:58:41 PM User Rank Platinum
Re: Key
@ms.akkineni, thanks - otherwise we are constantly trying to solve problems of the past and trying to constantly catch up in applying new technologies to the constant and growing demands of new changes.
ms.akkineni
10/30/2017 1:29:34 AM User Rank Platinum
Re: Key
@DHagar:
Good point. It makes sense to fix the problems but not at the cost of hurting new development. There has to be some thought process to see if the fix will have enough value add. DHagar
10/30/2017 7:59:54 PM User Rank Platinum
Re: Key
@ms.akkineni, I like your focus! If we were increasingly held accountable for the results of our answers, one wonders if we would change our answers, think more, and/or focus more on the specific values?
 dlr5288
8/30/2017 1:24:45 PM User Rank Platinum
Re: Key
I agree. I also think a lot of companies totally aim towards younger people and the younger generation.
ms.akkineni
8/30/2017 1:32:28 PM User Rank Platinum
Re: Key
Exactly. Many companies are really pushing to bring young talents into their teams these days.
dlr5288
8/30/2017 2:05:20 PM User Rank Platinum
Re: Key
Which is good in many ways. New people, new thoughts, new ideas!
dlr5288
9/28/2017 10:29:48 AM User Rank Platinum
Re: Key
I agree. There's always something that can be taken away from learning and experimenting with others.
freehe
7/27/2017 6:30:11 PM User Rank Platinum
Digital
Digital transformation is great. It helps streamline processes, provide efficiency, reduce time, resources and costs.
However, digitization requires a good strategy and implementation plan. Otherwise a company will experience the problems the article mentions: continuing to use outdated processses, systems that are not integrated and continuing to perform manual steps. In some instances even when processes are digitally transformed they still many not be effective. Automated a process may not provide any value except to reduce manual paperwork unless the processes are streamlined, data analyzed, cleaned, and removal of duplicates, documentation of processes and more. ms.akkineni
7/28/2017 12:20:05 PM User Rank Platinum
Re: Digital
Well said @freehe !
Digital Transformation is certainly good, no doubt about that. But we can't literally go by the concept. It has to be tweaked as per the needs for any organization. If it makes more sense in all aspects a transformation with a combination of both automated and non-automated processes is not a crime, if that approach has other merits like relatively better price model that works for a specific organization. So it depends what suits for a speciifc case. freehe
7/27/2017 6:35:09 PM User Rank Platinum
Change
Consequences also have to be put in place to deal with employees who refuse to adapt to change, try to sabotage the digital transformation and simply stop doing their job due to fear of change.
faryl
7/29/2017 4:53:53 PM User Rank Platinum
Re: Change
I agree. As long as employers are providing ways for employees to gain any new skills necessary for the way their job may be changing, employees need to be willing to adapt & grow along with the company.
dcawrey
7/30/2017 2:47:51 PM User Rank Platinum
Re: Change
One does have to wonder sometimes if vendors are really offering up something that's going to be useful in twenty years. Otherwise, customers will get left with something really expensive while at the same time relatively useless.
faryl
8/21/2017 7:27:31 PM User Rank Platinum
Re: Change
@dcawrey It's hard to predict what will be useful for 5 years, much less 20 years though :-/
freehe
7/27/2017 6:37:22 PM User Rank Platinum
Processes
It can take several years to implement digital transformation otherwise the implementation will not completely successful. Rushing to implement digital transformation will definitely fail. It also takes strong executive leadership to embark on digital transformation.
DHagar
7/28/2017 1:41:16 PM User Rank Platinum
Re: Processes
@freehe, good points. It is not truly change unless it redirects the processes, and that takes time.
You can't eat an elephant all at once, you have to take one "bite at a time". |
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