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faryl
faryl
6/8/2016 10:41:02 PM
User Rank
Platinum
Will work for peanuts
They're not the best with customers, but they'll work for peanuts.

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faryl
faryl
6/17/2016 10:40:09 PM
User Rank
Platinum
Mailchimp HQ
Welcome to MailChimp!

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faryl
faryl
6/17/2016 10:45:18 PM
User Rank
Platinum
caveat
They're perfectly safe....as long as you don't act like a banana.

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faryl
faryl
6/17/2016 10:57:57 PM
User Rank
Platinum
Where do they go after work?
They all clock out at precisely 5:00 and then hit the monkey bars before heading home.

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elizabethv
elizabethv
6/9/2016 7:42:50 AM
User Rank
Platinum
All the same
Anymore it seems like all companies are the same.... nothing but monkey business.

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elizabethv
elizabethv
6/9/2016 7:43:39 AM
User Rank
Platinum
Not in a million years...
When Tim said he could train a monkey to do it, I never thought it would actually happen!

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elizabethv
elizabethv
6/9/2016 7:45:15 AM
User Rank
Platinum
Figures
My friend complained about a robot replacing her job, just figures, we get replaced by apes!

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batye
batye
6/9/2016 10:16:29 AM
User Rank
Platinum
life
Monkey see, monkey do, but no customer service....

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Ariella
Ariella
6/9/2016 11:09:30 AM
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Author
Re: life
We're running a test to compare in-house customer service to the outsourced option. The CEO wants to outsource, so he told us to put monkeys in here. 

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mpouraryan
mpouraryan
6/9/2016 12:00:58 PM
User Rank
Platinum
:)) :)))
Are We having Fun Yet?  

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Ariella
Ariella
6/9/2016 1:43:16 PM
User Rank
Author
Re: :)) :)))
You were wondering why it's so hard to get to speak to a real person. Here's your answer.

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Ariella
Ariella
6/9/2016 1:44:32 PM
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Author
Re: :)) :)))
When I was told there's a lot of monkey business at this place, I didn't picture this!

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Joe Stanganelli
Joe Stanganelli
6/9/2016 11:41:46 AM
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Author
1
"On the plus side, they're halfway through writing Hamlet."

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Joe Stanganelli
Joe Stanganelli
6/9/2016 12:27:33 PM
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Author
2.
"I told you to hire Mac techs -- not macaque techs."

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Joe Stanganelli
Joe Stanganelli
6/9/2016 12:40:56 PM
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Author
3.
"Each one tells the customer he's happy to take their call, but really he just has a banana in his pocket."

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Michelle
Michelle
6/9/2016 2:00:25 PM
User Rank
Platinum
Trouble on the line
Oh dear, we're not getting that replacement phone...are we?

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Michelle
Michelle
6/9/2016 2:03:14 PM
User Rank
Platinum
Money around
I thought the office manager was just irritated with the customer service department when she called them a bunch of noisy monkeys.

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Michelle
Michelle
6/9/2016 2:05:36 PM
User Rank
Platinum
Appointment
We're looking for George.

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Michelle
Michelle
6/9/2016 2:09:27 PM
User Rank
Platinum
Culture
I wonder what the IT department looks like...

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DHagar
DHagar
6/9/2016 2:22:14 PM
User Rank
Platinum
June Contest
Our new and improved Customer Service Quality Improvement Team!

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elizabethv
elizabethv
6/9/2016 2:37:18 PM
User Rank
Platinum
Remember....
Remember that time you thought you were dreaming, but instead woke up and found out the Planet of the Apes was a documentary?

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mhhf1ve
mhhf1ve
6/9/2016 3:27:23 PM
User Rank
Platinum
caption...
You'll be in charge of these guys from now on, and it's not as hard as it looks. It's actually easier than herding cats in the Sales dept.

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mhhf1ve
mhhf1ve
6/9/2016 7:07:59 PM
User Rank
Platinum
Re: caption...
"On the bright side, they hear no evil, speak no evil and see no evil."

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Joe Stanganelli
Joe Stanganelli
6/9/2016 3:34:59 PM
User Rank
Author
4.
"Our customer-experience model is still evolving."

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Joe Stanganelli
Joe Stanganelli
6/9/2016 3:36:33 PM
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Author
5.
"The brainstorming meetings are the worst. They just throw things at the wall and see what sticks."

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vnewman
vnewman
6/9/2016 4:23:07 PM
User Rank
Platinum
1.
"Well this explains a lot..."

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vnewman
vnewman
6/9/2016 4:23:42 PM
User Rank
Platinum
2
"It's like a zoo in here!"

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ms.akkineni
ms.akkineni
6/10/2016 7:36:42 AM
User Rank
Platinum
#1. Throw Back Time
Oh Boy, this is like an evolutionary throw back in time!

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ms.akkineni
ms.akkineni
6/10/2016 7:38:22 AM
User Rank
Platinum
#2. Cost Saving
Works for me, if the goal is cost savings not the best service............

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ms.akkineni
ms.akkineni
6/10/2016 7:43:21 AM
User Rank
Platinum
#3. Ctrl+Alt+del
No rudeness at all, it's just that Ctrl+Alt+Del key stroke can't be ruled out at times....

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ms.akkineni
ms.akkineni
6/10/2016 7:46:24 AM
User Rank
Platinum
#4. Tricky
Evolution or Revolution.....???

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ms.akkineni
ms.akkineni
6/10/2016 7:47:50 AM
User Rank
Platinum
#5. Communication
Time to pick up bunch of different communication styles.....an additional skill.

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ms.akkineni
ms.akkineni
6/10/2016 7:49:07 AM
User Rank
Platinum
#6. Interpreter
Interpreters are going to be high in demand with this route !!!

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ms.akkineni
ms.akkineni
6/10/2016 7:50:30 AM
User Rank
Platinum
#7. Customer Training
Do customers now need training...to deal with this new era????

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Joe Stanganelli
Joe Stanganelli
6/10/2016 8:21:09 AM
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Author
6.
"When I asked you to measure customer satisfaction with SurveyMonkey..."

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Joe Stanganelli
Joe Stanganelli
6/10/2016 9:39:00 AM
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Author
7.
"We're testing our new customer-relations initiative before exposing it to humans."

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Joe Stanganelli
Joe Stanganelli
6/10/2016 9:41:07 AM
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Author
8.
"They, um, need to go back to sexual-harassment prevention training."

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Mike Robuck
Mike Robuck
6/10/2016 3:02:31 PM
User Rank
Author
Pavlov's monkeys
"They get a banana every time they type 'no.'"

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ms.akkineni
ms.akkineni
6/10/2016 11:21:51 PM
User Rank
Platinum
#8. Wrong Address
Oops...did we get to the wrong address?

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ms.akkineni
ms.akkineni
6/10/2016 11:25:54 PM
User Rank
Platinum
#9. Pure
All pureness in the service....Just little silliness overloaded at times !!!

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ms.akkineni
ms.akkineni
6/10/2016 11:27:56 PM
User Rank
Platinum
#10. Trend
Trend is circular, Just being proven now....

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ms.akkineni
ms.akkineni
6/10/2016 11:30:46 PM
User Rank
Platinum
#11, New
New is .. the old just repurposed !!!

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ms.akkineni
ms.akkineni
6/10/2016 11:34:29 PM
User Rank
Platinum
#12. Pilot
A pilot run of new approach in customer service space....

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ms.akkineni
ms.akkineni
6/10/2016 11:38:36 PM
User Rank
Platinum
#13. Nothing Else
is proven to make a diffreence, so travelling back in time.........

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ms.akkineni
ms.akkineni
6/11/2016 9:03:02 AM
User Rank
Platinum
# 14. Us
Hmm...Nostaligic, That's us...in our ancient times.

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Joe Stanganelli
Joe Stanganelli
6/11/2016 11:40:46 PM
User Rank
Author
(I lost count)
"These H1B visa expansions are getting out of hand."

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Joe Stanganelli
Joe Stanganelli
6/11/2016 11:42:17 PM
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Author
10.
"We get it, Kevin; you want a budget increase."

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Joe Stanganelli
Joe Stanganelli
6/11/2016 11:50:14 PM
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Author
11.
"This is nothing compared to the jackasses in the marketing department."

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Joe Stanganelli
Joe Stanganelli
6/11/2016 11:53:34 PM
User Rank
Author
12.
"You're the one who told HR the job is so simple a monkey could do it."

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Joe Stanganelli
Joe Stanganelli
6/12/2016 12:10:53 AM
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Author
13.
"I hate you so much, Tim."

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Joe Stanganelli
Joe Stanganelli
6/12/2016 12:12:45 AM
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Author
14.
"The CXO wants us to make it harder for callers to reach a human being."

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Joe Stanganelli
Joe Stanganelli
6/12/2016 12:16:17 AM
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Author
15.
"It's a false savings; janitorial expenses are way up."

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Joe Stanganelli
Joe Stanganelli
6/12/2016 12:25:57 AM
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Author
16.
"The important thing is that they don't have much of an accent."

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mpouraryan
mpouraryan
6/13/2016 1:40:13 AM
User Rank
Platinum
Re: 16.
Everyone is clearly on a "roll"--so I thought to help further, break the ice, share one more contribuiton:  "No wonder we can't get an answer.....time for a change..." 

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batye
batye
6/13/2016 4:10:28 AM
User Rank
Platinum
cheaper than mate
primate is always cheaper than human CSR....

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Joe Stanganelli
Joe Stanganelli
6/13/2016 8:27:36 AM
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Author
17.
"There's no real dress code here."

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Joe Stanganelli
Joe Stanganelli
6/13/2016 8:28:53 AM
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Author
18.
"I'm having a hard time relating to our new Millennial employees."

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Joe Stanganelli
Joe Stanganelli
6/13/2016 8:40:58 AM
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Author
19.
"Admittedly, they don't look much like the customer service rep pictured on our website."

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Joe Stanganelli
Joe Stanganelli
6/13/2016 8:43:23 AM
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Author
20.
"You think this is crazy? Their salary is just bananas."

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mhhf1ve
mhhf1ve
6/13/2016 6:24:19 PM
User Rank
Platinum
caption..
"Surprisingly, the feedback from customers actually indicates our CSRs have improved since this change..."

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mhhf1ve
mhhf1ve
6/13/2016 6:26:15 PM
User Rank
Platinum
Re: caption..
"At least, these employees don't waste a lot of time surfing the internet..."

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mhhf1ve
mhhf1ve
6/13/2016 6:27:32 PM
User Rank
Platinum
Re: caption..
"They're doing so well that we're thinking of increasing their banana incentives..."

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mhhf1ve
mhhf1ve
6/13/2016 6:29:45 PM
User Rank
Platinum
Re: caption..
"Our company sells bananas, so someone thought it'd be a good idea to get some subject matter experts in here."

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mhhf1ve
mhhf1ve
6/14/2016 3:21:31 AM
User Rank
Platinum
Re: caption..
"There's a proverb that we take very seriously: 'Not my circus, not my monkeys'..."

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Joe Stanganelli
Joe Stanganelli
6/14/2016 5:41:12 AM
User Rank
Author
22.
"They're pretty smart. I hear they all used to work for NASA."

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Joe Stanganelli
Joe Stanganelli
6/14/2016 5:46:35 AM
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Author
23.
"It's just for show. Exposing them to our actual customers would be inhumane."

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Joe Stanganelli
Joe Stanganelli
6/14/2016 5:48:54 AM
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Author
24.
"This job got a lot more rewarding once I realized I hate the people who buy our products."

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Joe Stanganelli
Joe Stanganelli
6/14/2016 5:50:56 AM
User Rank
Author
25.
"Why not?"

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mhhf1ve
mhhf1ve
6/14/2016 3:18:21 PM
User Rank
Platinum
caption...
"Does it makes sense now? We never get any customer complaints anymore...."

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mhhf1ve
mhhf1ve
6/14/2016 3:20:23 PM
User Rank
Platinum
Re: caption...
"We used to have a strict dress code, but some folks took the 'monkey suit' too literally"

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mhhf1ve
mhhf1ve
6/15/2016 5:16:59 PM
User Rank
Platinum
Re: caption...
"If you'd like a standing desk, I'm sure one of the chimps won't mind giving one up..."

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mhhf1ve
mhhf1ve
6/16/2016 3:07:42 PM
User Rank
Platinum
Re: caption...
"People say they monkey around, but they're too busy singing to put anybody down.."

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dcawrey
dcawrey
6/17/2016 4:27:36 PM
User Rank
Platinum
Re: caption...
"We're telling customers they are interacting with the latest in chatbot technology."

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Joe Stanganelli
Joe Stanganelli
6/15/2016 12:07:07 PM
User Rank
Author
26.
"It's a stop-gap measure while we deal with the tech talent shortage."

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Joe Stanganelli
Joe Stanganelli
6/15/2016 12:08:20 PM
User Rank
Author
27.
"We've found no difference in quality."

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Joe Stanganelli
Joe Stanganelli
6/15/2016 12:09:58 PM
User Rank
Author
28.
"That's Marvin. We need you to train him for two weeks before he replaces you."

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Joe Stanganelli
Joe Stanganelli
6/15/2016 12:13:35 PM
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Author
29.
"Here's where people get connected if they press 8."

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Joe Stanganelli
Joe Stanganelli
6/16/2016 8:51:09 AM
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Author
30.
"They just hang around all day."

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JohnBarnes
JohnBarnes
6/18/2016 12:41:35 AM
User Rank
Platinum
caption 1
So that when customers call in demanding to know what kind of monkeys work here, we can just show them.

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JohnBarnes
JohnBarnes
6/18/2016 12:47:43 AM
User Rank
Platinum
Caption 2
You'd be training to replace Pongo, in the front corner, as alpha male and role model, when he retires next year. Of course you might have to fight Bobo or Snickers for the position, but if you do get it, you get fresh fruit, extra kibble, and your choice of mates.

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JohnBarnes
JohnBarnes
6/18/2016 12:52:22 AM
User Rank
Platinum
Caption 3
Here at the Bureau of Metaphoric Standards, we expect every study participant to complete a full report. Based on their answers so far, we're thinking the kilobarrel may be too small a unit of fun.

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afwriter
afwriter
6/18/2016 10:34:31 PM
User Rank
Platinum
Legal
If you think that's bad you should see the sharks in the legal department. 

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afwriter
afwriter
6/18/2016 10:36:53 PM
User Rank
Platinum
Production
Production has actually tripled since we hired these guys. 

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Joe Stanganelli
Joe Stanganelli
6/19/2016 12:23:34 PM
User Rank
Author
31.
"You could downsize them, but shooting them is much less paperwork."

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Joe Stanganelli
Joe Stanganelli
6/19/2016 12:24:17 PM
User Rank
Author
32.
"They're really good at picking out bugs."

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Joe Stanganelli
Joe Stanganelli
6/19/2016 12:24:53 PM
User Rank
Author
33.
"Your job is to groom them for management."

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Joe Stanganelli
Joe Stanganelli
6/19/2016 12:25:55 PM
User Rank
Author
34. (Dave's Law of New Yorker Cartoons) (Google it.)
"I think I'm going to kill myself."

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afwriter
afwriter
6/20/2016 12:12:19 AM
User Rank
Platinum
Monkey Business
Around here we actually encourage monkey business. 

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Joe Stanganelli
Joe Stanganelli
6/20/2016 7:43:45 AM
User Rank
Author
35.
"Our call-center workers couldn't handle the monkeys on their backs, so we figured..."

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Joe Stanganelli
Joe Stanganelli
6/20/2016 8:01:14 AM
User Rank
Author
36.
"They can communicate with our screeching customers better than humans can."

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Joe Stanganelli
Joe Stanganelli
6/20/2016 8:02:41 AM
User Rank
Author
37.
"So then I thought, 'Why not hire a bunch of monkeys for our customer service department?'"

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Joe Stanganelli
Joe Stanganelli
6/20/2016 8:27:07 AM
User Rank
Author
38.
"This is Bonobos.  How else would we staff our customer service department?"

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Joe Stanganelli
Joe Stanganelli
6/20/2016 8:29:47 AM
User Rank
Author
39.
"At least your boss isn't a total baboon."

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mpouraryan
mpouraryan
6/21/2016 2:06:30 PM
User Rank
Platinum
Re: 39.
You're on a roll now @Joe...this one is a realllllllllllllllly good one!!



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mpouraryan
mpouraryan
6/22/2016 3:48:23 AM
User Rank
Platinum
Re: 39.
Wow....and I thought I had problems @ the Office :) 

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freehe
freehe
6/22/2016 7:41:46 AM
User Rank
Platinum
Submission 1
Joe I told you the office must be run by monkeys, now do you believe me!!!!

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freehe
freehe
6/22/2016 7:42:16 AM
User Rank
Platinum
Submission 2
The customer service office is run like a zoo!

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Joe Stanganelli
Joe Stanganelli
6/24/2016 11:24:09 AM
User Rank
Author
40.
"They're rescues from the procurement department."

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Michelle
Michelle
6/24/2016 11:45:41 AM
User Rank
Platinum
Re: 40.
@Joe you've clearly won the June contest with this one (and the other 30+ you submitted).

:D

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Mike Robuck
Mike Robuck
6/24/2016 12:06:48 PM
User Rank
Author
Joe
It's not to late to dethrone Joe! 

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Joe Stanganelli
Joe Stanganelli
6/24/2016 11:24:55 AM
User Rank
Author
41.
"Are we the only ones who didn't dress up for Halloween?"

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Joe Stanganelli
Joe Stanganelli
6/24/2016 11:26:46 AM
User Rank
Author
42. (I don't expect this to win, and it's terrible, but I can't resist the pun.)
"Look at me.  I'm the capuchin now."

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Joe Stanganelli
Joe Stanganelli
6/24/2016 11:32:29 AM
User Rank
Author
43.
"They can navigate our customer-support decision trees pretty easily."

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ms.akkineni
ms.akkineni
6/24/2016 11:40:07 AM
User Rank
Platinum
# 15. Smart Age
Smart Age...Smart Monkeys using Smart Systems....targeting Smart Service !!!

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ms.akkineni
ms.akkineni
6/24/2016 11:41:07 AM
User Rank
Platinum
# 16. Satisfaction
It's all about customer satisfaction, whatever works...We just try.

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ms.akkineni
ms.akkineni
6/24/2016 12:00:19 PM
User Rank
Platinum
#17. Trained
Our staff is well trained. Ofcourse they are smart enough to tweak the script not to sound too robotic !!!

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Michelle
Michelle
6/24/2016 12:22:05 PM
User Rank
Platinum
Ergo Hugo
"Ergonomics are for the birds!"

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Michelle
Michelle
6/24/2016 12:24:31 PM
User Rank
Platinum
Performance
"End of month performance reports are off the charts (and littered all over the place)."

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Michelle
Michelle
6/24/2016 12:27:21 PM
User Rank
Platinum
The incentive hypothosis
"Unlimited office snacks turned these guys into a bunch of animals."

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Michelle
Michelle
6/24/2016 12:29:43 PM
User Rank
Platinum
Task list tales
"Friday productivity was down in all departments until we hired this crew."

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Mike Robuck
Mike Robuck
6/24/2016 12:30:29 PM
User Rank
Author
Re: Task list tales
Way to step up Michelle. 

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Michelle
Michelle
6/30/2016 5:45:16 PM
User Rank
Platinum
Re: Task list tales
@Mike will we be voting for the winner this time around?

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Joe Stanganelli
Joe Stanganelli
6/25/2016 2:23:20 PM
User Rank
Author
44.
"You're the one who wanted to save money on the call center."

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Joe Stanganelli
Joe Stanganelli
6/25/2016 2:26:47 PM
User Rank
Author
45.
"I am so high right now."

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Michelle
Michelle
6/28/2016 2:23:13 PM
User Rank
Platinum
Customer polling
Customer polling revealed a distinct preference for these guys over an automated system.

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JohnBarnes
JohnBarnes
6/29/2016 11:17:35 PM
User Rank
Platinum
Caption 4
Most of the time they act like they're just playing and socializing. Then all of a sudden they concentrate and do something amazing. And then again now and then some manager does something nobody thought mattered, and they all start screaming and flinging poo. So, you know, it's like any other dev shop.

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JohnBarnes
JohnBarnes
6/29/2016 11:32:25 PM
User Rank
Platinum
Caption 5
"So I was thinking about lifestyle and workstyle, just kind of spitballing, and I was listening to Jonathan Coulton's Code Monkey, and all of a sudden I thought, everything wrong with the code monkey is the human parts, and, well, what the hell?"

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drmrs63465
drmrs63465
6/30/2016 11:37:23 AM
User Rank
Silver
Cartoon Caption Contest (June 2016)
The world really is a jungle out there, and often needs "primitive" answers!

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Michelle
Michelle
6/30/2016 8:37:12 PM
User Rank
Platinum
B Team
Meet our weekend crew.

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Michelle
Michelle
6/30/2016 8:38:50 PM
User Rank
Platinum
Unreal
I thought management was using a metaphor when they called this group a bunch of monkeys.

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elizabethv
elizabethv
6/30/2016 9:58:55 PM
User Rank
Platinum
Bananas
I swear one of them keeps eating the banana out of my lunch. 

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elizabethv
elizabethv
6/30/2016 10:00:52 PM
User Rank
Platinum
Management
The boss says they're cheaper, but he's not the one that has to work with them! They make more mistakes than a barrel of monkeys!

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elizabethv
elizabethv
6/30/2016 10:02:17 PM
User Rank
Platinum
Tie
"Do you think we could try to string them all together, hand to foot? We can count who has the most? Winner goes to lunch first."

"We can try, but you know they won't agree to stay still for this."

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elizabethv
elizabethv
6/30/2016 10:05:00 PM
User Rank
Platinum
It
"Eeinie, meenie,"

"No."

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ms.akkineni
ms.akkineni
6/30/2016 11:39:51 PM
User Rank
Platinum
# 15. around the clock
With this chage our support is around the clock and by all means.

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mhhf1ve
mhhf1ve
7/14/2016 5:56:39 PM
User Rank
Platinum
Just an honor to be nominated...
THANKS! WOO HOO! A round of virtual drinks for everyone!

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Ariella
Ariella
7/15/2016 9:20:40 AM
User Rank
Author
Re: Just an honor to be nominated...
@mhhf1ve and a virtual toast

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Michelle
Michelle
7/15/2016 2:47:17 PM
User Rank
Platinum
Re: Just an honor to be nominated...
Congratulations! You've unseated Joe, the master captionist. :)

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Joe Stanganelli
Joe Stanganelli
7/15/2016 5:11:45 PM
User Rank
Author
Re: Just an honor to be nominated...
If I had known the judge was going to be ten years old, I'm not so sure I'd have submitted #3 or #8! :/

#3: http://www.telcotransformation.com/messages.asp?piddl_msgthreadid=64508&piddl_msgid=207539#msg_207539

#8: http://www.telcotransformation.com/messages.asp?piddl_msgthreadid=64508&piddl_msgid=207595#msg_207595

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Mike Robuck
Mike Robuck
7/15/2016 5:56:57 PM
User Rank
Author
Re: Just an honor to be nominated...
She picked the three winners out of about 8 that John Klossner had selected as the best. There was one I really liked that she didn't pick but I stuck with her choices. 

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faryl
faryl
7/17/2016 5:28:30 PM
User Rank
Platinum
Re: Just an honor to be nominated...
Thank you!!!! Your daughter has a great sense of humor :)

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Joe Stanganelli
Joe Stanganelli
7/15/2016 5:09:02 PM
User Rank
Author
Congrats
Congratulations to mhhf1ve and to faryl!

Personally, one of my favorites was the very first caption submitted -- by faryl, here: http://www.telcotransformation.com/messages.asp?piddl_msgthreadid=64508&piddl_msgid=207509#msg_207509

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elizabethv
elizabethv
7/16/2016 6:21:06 AM
User Rank
Platinum
Congrats
Congrats mhhf1ve! I'm sure most employers would at least appreciate that aspect of employing monkeys. Lol.

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mpouraryan
mpouraryan
7/17/2016 3:23:19 PM
User Rank
Platinum
Re: Congrats
I add my congratulations and best wishes--it is fun to be witness to such creativity. :) 

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batye
batye
7/21/2016 10:28:25 AM
User Rank
Platinum
:)
Congrats :) to the winners :) 

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dchampagne70
dchampagne70
12/31/2016 9:14:43 PM
User Rank
Silver
Congrats....
I wanted to take a minute to say congratulations to the winner.  I think the companies would have really loved hiring monkeys.  Even some companies might say they have some employees that could pass as monkeys,

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