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Great interview. The key is educating customers about the benefits of the products and services provided, how it will make their personal or business lives easier.

Platinum

@DHagar, Things are certainly much easier if the community you are trying to serve wants and understands the benefits of good connectivity.  I spend quite a bit of time speaking to city councils, chambers of commerce, and service organizations.  That investment of time always bears fruit and makes everything easier to accomplish.

Author

@DHagar, Sorry I didn't see your earlier question about funding.  All of our construction is measured against a 24 month ROI.  If we can't make it profitable within that timeframe, we don't build.  In most cases, since we do our own construction and have great equipment vendor relationships, we can make it work.  If we had to contract out our construction and didn't have favorable pricing on electronics, we would most certainly struggle to do what we do without government subsidies.

Author

Kanata Ontario, Canada

Steel

Great topic(s) - will review the recoding as well

thanks Bert

Steel

great show :) 

Platinum

thank you, good day to all 

Platinum

Thank you!  Fun, informative show.  Looking forward to more.

Platinum

Thanks Mike and @jfranell! Great show today!

Platinum

I look forward to hearing the archived audio. Thank you for your insights today @jfranell.

Platinum

Great show - thanks!

Platinum

Thanks, everybody!  What fun.

Author

Thanks again, @jfranell, great to hear your insight today!

Author

DOCSIS 3.1 is supposedly capable of Gigabit service.  However, fiber is more scalable in the long run.  I expect that cable modem service will continue to be competitive for years but ultimately, fiber will win.

Author

Looks like we're out of our scheduled time. Joe, if you have time for one more, go for it. Thanks again everybody. 

Author

We are working on an IPTV offering.  Not sure if we'll launch at this point.  There are so many really good OTT products, we may have missed our window of opportunity.

Author

Hmm. can the new DOCSIS boxes compete with fiber? I see Comcast is trying to edge out Google Fiber in a few markets... 

Platinum

I'm catching up - reading Joe's article on security.

Platinum

Will EOT offer video at some point? 

Author

Greetings all. I see I've nearly missed the whole discussion today.

Platinum

For your reference:  Broadband Strategic Planning Project – www.Oregon-broadband.org

There is a good template here that you can use in your area.

 

Author

Yes, the Cleartech cluster is a good example.

Author

Collaborative economic development barriers - people get focused on turf and control.  Working with others is still a challenge for many.  Trust is the best medicine to overcome that.

Author

Is the Research Triangle Cleantech Cluster an example of the type of collaborative economic development group you were describing? 

Author

We have DOCSIS 3.0 deployed and it is capable of 200-300 Mb/s service to the end user.  I think that the main driver for 3.1 will be OTT 4k video.  If we see adoption there, 3.1 will be necessary in the long run.

Author

While Joe is typing, lets overload hime with more questions!

From earlier:

What are the main barriers he sees to collaborative economic development?

Author

Thanks, @jfranell! I agree, education is really important. 

Author

Joe, do you see a need for DOCSIS 3.1 modems? 

Author

Ransomeware is a tough one.  Educating the customer is the best approach.  Again, make it harder to attack you then the next guy and you'll probably be okay.

 

Author

thank you. excellent show

 

Steel

Good question.  While we have not yet taken any government funding (a bit of a matter of principal) we are exploring some of the new USF funding for broadband.

 

Author

There you go Kelsey and jfranell!

Platinum

Good question Kelsey, Joe can you take that one?

Do you think organizations are doing a better job of creating safeguards in the event of a ransomware attack?

Author

Yes.  Those crazy gamers!

 

Author

will EOT be making funding changes with the new FCC order released last month?  will it help in building out to new areas?

Steel

Mike - like these views, where can we read the articles he has written that you are referencing?  Will they be on Telco Transformation?

Thanks - this is great!

Platinum

Do you think organizations are doing a better job of creating safeguards in the event of a ransomware attack?

Author

vnewman - exactly!

Platinum

There are plenty of promises and then...nothing.

Platinum

Does he believe that small customer-focused carriers can in the long run gain market share over the large carriers?

Platinum

Hi, vnewman - absolutely!  You think we are making progress but no so!

Platinum

@DHagar - I didn't realize you must be near me.  That's my story as well.  Hard to believe, isn't it?

Platinum

In addition to my earlier question about public/private partnership fundindg, does he have a successful model for "sustainable" funding after the infrastructure is established?

Platinum

Is Google Fiber's rollout visionary, or too exclusive to matter in the long run? 

Author

@Mike - it's not available in our City of 200,000+ - a suburb of Los Angeles

Platinum

It is hard to imagine but it seems most people get very confused about bits and bytes - also not understanding they can't take advantage of the service without the proper equipment.

Platinum

How many of you have a gigabit service?

Author

Interesting to hear about the marketing challenge of explaining gigabit fiber to consumers.

Author

yes, could not agree more

Platinum

Get your questions in now for the online chat!

Author

that's so true about people not understanding what a gigabit is!

Platinum

Is there a successful model as to who pays for the broadband infrastructure?

Platinum

Hello everyone!  Poll answer: No

Platinum
Sorry i m late!!hope i didn't miss much!lol
Steel

Mike - poll - No

Platinum

What are the main barriers he sees to collaborative economic development?

Platinum

quick poll: Is your service provider a convener in your community? Yes or No. Examples

Author

Who does he see as the key drivers - public or private partners?

Platinum

good analogy 

Platinum

Great analogy re: restaurant service!

Author

The show will be archived and available immediately after we finish the live interview.

Author

Looking forward to today's show!

Platinum

Very excited to hear Joseph speak on this topic!!

Steel

Good morning/afternoon everyone!  Remember to turn up your volume on the computers.  At the top of the hour an audio player will pop up on your screen.  If you don't see it, try to press F5 to refresh your screen. Remember, there's no slides for this it's just a discussion, so be sure to post your questions, comments and thoughts on the message boards and we will join you on the chat after the audio stream. 

Author

Really looking forward to this show, seems like the customer-centric model is gaining traction and I look forward to hearing Joseph Franell on best practicies!

Author

Less than an hour and a half until show time.  Mike and I have some hot topics to discuss.  Hope to have you all join us.

Author

I'm looking forward to speaking with Joe today. Should be informative and entertaining. 

Author

Interesting perspective

Steel

Hope to enjoy the topic.

Interesting topics, looking forward to it.

Steel

Hope to see new faces :) 

Platinum

Nice to be here with you all!

Steel
Looking forward to it! :-)
Steel

Had a pre show call with Mike, the host, yesterday.  He has some great questions for me and I hope you do as well.  There should be some great discussion.  Looking forward to having all of you participate!

Author

super topic I can't wait to join your webinar!

Steel

I can't wait to join your webinar.

Steel

intteresting topic

 

Steel

Will I get the USB charger?

Steel

I always prefer to talk to a human than some automated system. should be interesting!

Steel

Looking forward to it.

Steel

Looking forward to it.

Platinum
It's nice to see the "human side" of TT being addressed. Looking forward to this!
Platinum

Looking forward to the show!  It should be fun and informative. 

Author

Hope to attend should be interesting like always plus chat after :) 

Platinum


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