Contributors   |   Messages   |   Polls   |   Resources   |  
Comments
Newest First | Oldest First | Threaded View
<<   <   Page 3 / 3
faryl
faryl
4/13/2016 11:22:16 PM
User Rank
Platinum
Re: Do people really want this?
@afwriter The introvert in me always likes opportunities to limit interactions with other humans - but I feel like the existing bots that are already integrated in company websites really fall short on providing any really help.

They always end up being a different way of presenting the company's FAQ or like the automated menu options for phone numbers. It just feels gimicky and unnecessary.

The only benefit I can see from this is for website/business owners and developers who don't know how to integrate the exisiing chat/bot options into their websites, so now have a platform to use to create one. (which doesn't add any value for the customers)

50%
50%
Michelle
Michelle
4/13/2016 2:16:24 PM
User Rank
Platinum
Re: Do people really want this?
@John bleak outlook -- you might not be far off, but I really hope you are. Automation is great unless THIS.

50%
50%
Mike Robuck
Mike Robuck
4/13/2016 10:01:38 AM
User Rank
Author
Re: Do people really want this?
I'm with you. I don't know that I need it either. 

50%
50%
JohnBarnes
JohnBarnes
4/13/2016 8:09:45 AM
User Rank
Platinum
Re: Forced Popularity
Way back in 1975, in The Shockwave Rider, John Brunner pointed out that as digital-mediated communication became more prevalent, not being on line would begin to convey a traditional superpower: invisibility. (Vernor Vinge made a similar point a few years later with True Names.)

It turns out that the world is actually better at forcing people to be visible than anyone would have guessed back then, because the cost of such invisibility, i.e. absence from the net, is to have to do everything by such slow and roundabout ways that it's not worth it. So, as you say, we end up in a world almost universally on Facebook because it's such a hassle not to be.

Thus the real fate of nonparticipation ...

 

50%
50%
elizabethv
elizabethv
4/13/2016 7:48:52 AM
User Rank
Platinum
Forced Popularity
My biggest concern is if this will become popular much in the way I'd imagine Messenger became popular. To me, the usage was really pretty forced, and I'm still not super happy about the situation. If you wanted to use Facebook's Messaging on your phone, you had no choice but to use Messenger. And let's be honest, the average user of Facebook, is using Facebook on their phone. And if you're using Facebook, you're probably sending messeges on Facebook too. So maybe Messenger is the second most popular app, but why? Because most people had very little choice in the matter. So I suppose it only makes sense, force people on to a platform and then entice them with possibilities like chatbot to order flowers if they want - no doubt tied to wanting to wish people a happy birthday - then make that platform popular too. Realistically, it's business genius. As a consumer, I'm getting a little tired of being told what I want to do. Will it stop me from using Facebook? Probably not. They have us right where they want us really. 

50%
50%
JohnBarnes
JohnBarnes
4/13/2016 7:43:30 AM
User Rank
Platinum
Re: Do people really want this?
It's a geek-paradise idea. Reduced contact with human beings, training humans to think more like machines and be more predictable, and most importantly, further reducing the overall number of jobs (while creating self-perpetuating jobs for a small minority of people willing to spend much of their lives memorizing esoterica).

It will be extremely easy to buy flowers without interacting with any people at all. Next up: Bots that other bots can buy flowers for, because hardly any people will have either jobs or friends.

 

100%
0%
afwriter
afwriter
4/12/2016 10:24:42 PM
User Rank
Platinum
Do people really want this?
I am usually all for new tech - and maybe my age is just beginning to show - but do people really want this kind of technology?

50%
50%
<<   <   Page 3 / 3


Latest Articles
Italy's 5G auction could exceed a government target of raising €2.5 billion ($2.9 billion) after attracting interest from companies outside the mobile market.
The emerging-markets operator is focusing on the humdrum business of connectivity and keeping quiet about some of its ill-fated 'digitalization' efforts.
Three UK has picked Huawei over existing radio access network suppliers Nokia and Samsung to build its 5G network.
Vendor says that it's its biggest 5G deal to date.
Verizon skates where the puck is going by waiting for standards-based 5G devices to launch its mobile service in 2019.
On-the-Air Thursdays Digital Audio
Orange has been one of the leading proponents of SDN and NFV. In this Telco Transformation radio show, Orange's John Isch provides some perspective on his company's NFV/SDN journey.
Special Huawei Video
10/16/2017
Huawei Network Transformation Seminar
The adoption of virtualization technology and cloud architectures by telecom network operators is now well underway but there is still a long way to go before the transition to an era of Network Functions Cloudification (NFC) is complete.
Video
The Small Cell Forum's CEO Sue Monahan says that small cells will be crucial for indoor 5G coverage, but challenges around business models, siting ...
People, strategy, a strong technology roadmap and new business processes are the key underpinnings of Telstra's digital transformation, COO Robyn ...
Eric Bozich, vice president of products and marketing at CenturyLink, talks about the challenges and opportunities of integrating Level 3 into ...
Epsilon's Mark Daley, director of digital strategy and business development, talks about digital transformation from a wholesale service provider ...
Bill Walker, CenturyLink's director of network architecture, shares his insights on why training isn't enough for IT employees and traditional ...
All Videos
Telco Transformation
About Us     Contact Us     Help     Register     Twitter     Facebook     RSS
Copyright © 2024 Light Reading, part of Informa Tech,
a division of Informa PLC. All rights reserved. Privacy Policy | Cookie Policy | Terms of Use
in partnership with