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batye
batye
5/9/2016 3:25:35 AM
User Rank
Platinum
Re: The last para explains why Orange is doomed...
@ms.akkineni yes, I could not agree more but many Co. this days keep forgeting it... and after they wonder why bottom line is sinking...

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ms.akkineni
ms.akkineni
3/31/2016 10:16:40 PM
User Rank
Platinum
Re: The last para explains why Orange is doomed...
@freehe, @Co-found75847:

I agree with you both 100%.

Any company that is into services, their mantra has to be 'Customer is the King'. Often times i even experienced some decisions are purely made on this key concept though we don't buy in 100% and just because customer wanted that way.

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freehe
freehe
3/31/2016 8:55:05 PM
User Rank
Platinum
Re: The last para explains why Orange is doomed...
Co-found75847, Well said. At each design meeting I would always state that we needed to focus on the customer but no one ever listened. If you don't have customers, you don't have a business. If you leave the customer out of the picture you are riding on a slow train to failure.

Companies need to go back to their original mission which was focusing on the customer, customer needs, the customers needs are the number one priority.

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Co-found75847
Co-found75847
3/24/2016 11:14:52 AM
User Rank
Steel
The last para explains why Orange is doomed...
...like all Telcos, when faced with OTT competition. Their pace of change is glacial and their focus on each other rather than the customer. Orange's current Livebox is, well, quaint with a retro feel to usability, and inferior to all its competitors (I have recently switched from SFR, where customers exist to be abused but the box was usable in comparison). Orange are the incumbent and lead in the broadband race because of this, not because they have a better offering or box. I suspect that they will take the lead with this upgrade but not for long as their development cycles are way too long and the competition more software savy and agile.

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elizabethv
elizabethv
3/22/2016 7:21:58 AM
User Rank
Platinum
Re: How does this strategy fit in with the rise of OTT services?
I agree, it seems like the biggest selling point for any technical service anymore is speed. At some point you have to wonder how much faster things can really get. Though I suppose to be fair, I don't know that I ever sat and thought most speeds, when they were at their top speeds, need improving on. And then they went and improved the speed and all of a sudden I did start to notice the slower speeds. A lot of what they seem to be advertising is the ability to make international calls, something probably far more used in the countries using the technology. 

Does anyone see Livebox as more hype than necessary? Or do you think people who have Livebox actually see its advantage?

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mhhf1ve
mhhf1ve
3/21/2016 9:09:21 PM
User Rank
Platinum
Re: orange headset
Home gateways just aren't as trendy as a VR demo these days! Can't remember the last time I saw a home gateway that was visually memorable.... maybe there was one that had umpteen antennas sticking out of it, but that was only memorable for being freakishly ugly and a bit scary-looking. Mostly, you want a home gateway to blend into any kind of home furnishings.. and look like a simple box (or maybe an Amazon Echo-like cylinder?).

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imorris
imorris
3/21/2016 9:38:40 AM
User Rank
Gold
Re: orange headset
For the avoidance of any confusion here, there is no headset being launched that I'm aware of. Luc Besson was simply wearing a virtual reality headset to give conference attendees his  virtual-reality impressions of the inside of the Livebox. It was just a bit of a show, really. The product actually being launched is just the Livebox, which is basically a home gateway -- so for connecting up broadband, TV and telephony services and providing a lot of the functionality around those services.  

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faryl
faryl
3/20/2016 2:19:44 PM
User Rank
Platinum
Other Markets
"That and other components of the device could find their way into products and services launched in other markets" - does this mean Orange would license out its technology for other service/hardware providers to use in their technology? (It would be nice to see some of this hit the US market!)

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clrmoney
clrmoney
3/19/2016 11:55:50 AM
User Rank
Platinum
Livebox links
If you connect it to other devices,then let see what it really has to offer.

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clrmoney
clrmoney
3/19/2016 11:53:24 AM
User Rank
Platinum
orange headset
If it will make a t easier for the work environment then I'm all for it But I wonder what is the downside to this.

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