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Mike Robuck
Mike Robuck
1/22/2016 2:27:01 PM
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OSS/BSS
OSS/BSS, the red-haired stepchild of technology, until something goes wrong for customers. 

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Ariella
Ariella
1/22/2016 2:57:37 PM
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Re: OSS/BSS
@Mike they'll all have to be disciplined for that! I've often thought that the other with a specification discourages some people from selecting that option.

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Mike Robuck
Mike Robuck
1/22/2016 3:12:34 PM
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Re: OSS/BSS
That might be a good point about "other." We were hoping that it would bring to light something that we didn't put in a poll as an option. 

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mhhf1ve
mhhf1ve
1/22/2016 7:51:14 PM
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Platinum
Re: OSS/BSS
At least it wasn't a six-way tie... without a clear winner, the poll might as well been answered by a bunch of monkeys.

Reminds me of the TED talk by Hans Rosling on global health stats where he compares answers from students to other professors.. to random/monkeys.

https://www.youtube.com/watch?v=hVimVzgtD6w#t=1m

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Joe Stanganelli
Joe Stanganelli
1/22/2016 9:24:45 PM
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OSS/BSS
I suspect that with such a close race among the various options, there is still a lot of confusion (or, perhaps, avoidance) surrounding OSS/BSS issues.  Perhaps an in-depth series on each of these would make for some illuminating reading.

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Mike Robuck
Mike Robuck
1/22/2016 9:36:34 PM
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Re: OSS/BSS
Joe, I think you're right. Lots more to learn here. Maybe we'll see something from Heavy Reading that provides more info. 

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Ariella
Ariella
1/23/2016 6:46:51 PM
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Re: OSS/BSS
@Mike @Joe yes, I'm sure that many (and I include myself in this) are not 100% clear on all the differences and particular advantages and/or drawbacks of each option.

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Joe Stanganelli
Joe Stanganelli
1/25/2016 9:05:30 AM
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Re: OSS/BSS
@Ariella: ...and, for that matter, a possible head-in-the-sand approach that has contributed.

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Mike Robuck
Mike Robuck
1/25/2016 3:19:27 PM
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Re: OSS/BSS
Of course, there's a lot more OSS/BSS stuff here on Light Reading, including some stories from earlier this month. 

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ms.akkineni
ms.akkineni
1/25/2016 3:30:33 PM
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Platinum
Re: OSS/BSS
@Ariella: I would join the gang as well. This surely is a bit of gray area to me when it comes to these options and pros / cons. I just noticed a response from Mike where he included a link for more material for reference. I will surely check that out.

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